Recertification Specialist
3 weeks ago
Assist PM with resident correspondence
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
o Lease violation notices
Waiting List
· Maintain waiting list
o Respond to applicant inquires through website
· Conduct annual waiting list update
o Notify PM is list needs to be opened/closed
· Applicant files
o Keep all required documents current and organized
o Maintain application archives
o Purge rejected applications after 7 years
· Maintain internal waitlist for over and under-housed residents
Move Ins
· Follow procedures for screening applicants and moving in
o Meet with applicants at top of respective wait list
o Keep top applicants in pending stage, pre-offer
o Submit third party verifications, request EIV
o Present documentation to PM for review
o When approved, make offer, show unit
o Review final documentation with rent calculation with PM
Interim Certifications
· Process interim recertifications when applicable
o Notify RS of pending IRs effective near annual recertification date
o Confer weekly with RS to review all interims in process to avoid duplications
o Notify PM of pending certifications resulting in significant rent increase
Move Outs
· Process move outs
o Meet with tenant, collect written notice to vacate
o Notify PM, RS and MD of pending vacancy
o Update move out data in OneSite, including Make Ready Board
o Email maintenance director to schedule pre-move inspection, ensure copy of notice is in tenant file
o Collect and file copy of move out inspection, add charges to ledger as needed
o Final meeting with tenant, review charges and security deposit refund procedure
o Collect keys from tenant, give to MD, return fobs and gate cards to PM
o Process FAS, security deposit refund, obtain PM signatures
Reasonable Accommodation
· Process all RA requests, forward to PM for initial approval
o Submit requests to 504 committee
o Keep copies of RA requests (regardless of approval/rejection) in resident file
o Maintain RA spreadsheet, submit to PM quarterly
o Notify MD of requests requiring modifications to apartment
Resident Files
o Ensure all paperwork placed in appropriate location in file
o Ensure all move out files are placed in marked boxes in archives
o Ensure purged files placed in archives in corresponding archive folder
o Purge move-out files after 7 years
Pest Control Program
o Schedule services for routine pests and bedbugs
o Maintain service spreadsheet, forward to administrative assistant as needed
o Maintain pest control logbooks for service reports and resident notifications
Administrative Support
o Assist with answering incoming telephone calls
o Assist with office access control
Company DescriptionYour Future. Our Purpose.Company DescriptionYour Future. Our Purpose.-
Recertification Specialist
3 weeks ago
Lynn, United States BGSF, Commercial Real Estate Full timeJob DescriptionJob DescriptionAssist PM with resident correspondenceo Lease violation noticesWaiting List· Maintain waiting listo Respond to applicant inquires through website· Conduct annual waiting list updateo Notify PM is list needs to be opened/closed· Applicant fileso Keep all required documents current and organizedo Maintain application archiveso...
-
Recertification Specialist
3 weeks ago
Lynn, United States BGSF, Commercial Real Estate Full timeJob DescriptionJob DescriptionAssist PM with resident correspondenceRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.o Lease violation noticesWaiting List· Maintain waiting listo Respond to applicant inquires through website· Conduct annual waiting list...
