Victim Service Advocate

2 weeks ago

Anchorage, United States Rural Alaska Community Action Program Full time
Vacancy Name
Victim Service Advocate - Scammon Bay

Vacancy No
VN613

Employment Type
Full Time Non-Exempt

Location
Scammon Bay

Salary Range
25.65

Salary Period
Hourly

Benefits
As a full time, regular employee, you will be eligible to participate in the benefit programs on the first day of the month after your 60th day of employment, including but not limited to:
• Medical, Dental & Vision
• Life & Supplemental Insurance
• 401k/Pension Plan
• Flexible Spending Account/Health & Dependent Care
• Health Savings Account
• Employee Assistance Program
• 20 days (160 hours) of accrued Paid Time Off
• 12 established paid holidays
• 10 paid holidays Child Development site staff
• Monthly Wellness Reimbursement

Job Details

JOB SUMMARY: The Victim Services Advocate will serve the victims of crime seeking support in Scammon Bay and work closely with Bay Haven staff to coordinate emergency services. This position will ensure that the victims of crime have local advocacy, complete intakes and orient new residents as well as provide peer counseling and referral to residents as needed and record interactions

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
  1. Complete resident intakes and referrals for Bay Haven Shelter.
    • Make sure travel arrangements are done, explanation of programs and make sure all initial paperwork requirements are met.
  2. Answer, respond to and screen crisis telephone calls.
  3. Provide outreach service events that bring awareness to issues regarding domestic violence and sexual assault.
    • Coordinate wellness activities.
  4. Coordinate weekly wellness/support groups that embrace culture and tradition.
  5. Maintain accurate data and confidential resident files.
    • Must update data every day at the end of the shift.
    • Must provide solid information/updates to the Manager.
  6. Recruit for safe homes in the community and provide training and supportive assistance.
  7. Provide peer advocacy and record interactions.
  8. Refer survivors to proper community service organizations and assist in utilization of available resources.
  9. Assist in needs assessment and strategic planning activities in partnership with Bay Haven Coordinator and Community Development Manager.
  10. Coordinate monthly advisory group meetings to guide victim service delivery strategies in Scammon Bay.
  11. Provide monthly updates and listen to recommendations from the traditional council.
  12. Participate in weekly staff and shelter meetings.
  13. Attend training as required.
  14. Perform other duties as required by supervisor(s).
OTHER RESPONSIBILITIES:
  1. Participates in all appropriate training functions.
  2. Must be willing to attend meetings, provide direct-service advocacy & do public speaking.
  3. Receive training for on-call advocacy and work on-call status and overtime in addition to regular hours if needed.
  4. Performs other duties as assigned.
WORK ACTIVITIES:
  1. Develops and maintains constructive and cooperative working relationships with others.
  2. Uses computers and computer systems effectively to develop documents and formal business communications, enter data, create spreadsheets, and process information.
  3. Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.
  4. Researches, observes, receives, and otherwise obtains information from all relevant sources.
  5. Encourages and builds mutual trust, respect, and cooperation among team members and facilitates members of a group to work together to accomplish tasks.
  6. Develops specific goals and plans to prioritize, organize, and accomplish work.
COMPETENCIES, SKILLS, AND ABILITIES:
  1. Ability to read, comprehend, and follow established policies and procedures.
  2. Ability to manage work time well, prioritize and meet deadlines.
  3. Ability to exercise good judgement, courtesy, and tact.
  4. Ability to establish a good rapport with people of diverse cultures and belief systems.
  5. Demonstrated ability to work effectively in a team environment.
  6. Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.
  7. Communicates effectively orally and in writing as appropriate for the needs of a diverse audience.
  8. Possesses negotiation abilities to bring others together to try to reconcile differences.
  9. Monitors/assess performance of self, other individuals, or organizations to make improvements or take corrective action.
  10. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
WORK ENVIRONMENT/JOB CONDITIONS:
  1. Agency is a mandated tobacco, drug and alcohol -free workplace.
  2. Develops and maintains constructive and cooperative working relationships with others.
  3. Uses computers and computer programs effectively to enter data, create spreadsheets and process information, and develop documents, program and training materials.
  4. Develops specific goals and plans to prioritize, organize, and accomplish work.
  5. Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.
  6. Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine.
  7. Able to endure and balance work fluctuations, deadlines, and interruptions: must be able to work weekends, and long hours during occasional peak work periods.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  1. While performing the duties of this job, the employee is regularly to grasp, type, see, talk, hear, and lift and carry [enter weight here] pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials.
  2. Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things.
  3. Must be in good general health and free from serious physical, mental health and/or substance abuse problems.
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. or hours vary with location. Occasional evening and weekend work may be required as job duties demand.
TRAVEL:
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION:
  1. Must be at least 18 years of age.
  2. Must pass state and federal background checks, including fingerprints.
  3. Responsible work ethic with reliable attendance.
  4. Proven ability and willingness to be self-directed in problem solving and decision-making and perform basic assignments with little or no direct supervision while also working effectively as a team member.
  5. Demonstrated intermediate level of computer skills necessary in order to use and create documents and reports, spreadsheets, workshop materials and slide presentations, and to enter data into intricate database programs and proficient use of Microsoft Word, Excel, PowerPoint, Publisher, and Outlook.
  6. Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations.
  7. Must be able to provide own transportation to meet work schedule requirements.
PREFERRED EDUCATION AND EXPERIENCE:
  1. High School Diploma or GED required. AA or higher degree preferred.
  2. Must have at least three years of victim service advocacy or similar experience and training.

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