Director, Program Management

5 days ago

Philadelphia, United States Odessa Full time

Job Description

About Odessa

Odessa is a U.S. company with offices in Philadelphia, USA and Bangalore, India. Our leasing solutions power a client base comprised of leading global financial institutions that operate across market segments. We transform bold ideas into breakthrough outcomes for clients that drive the economy through equipment and fleet leasing: IT, healthcare, transportation and more.

We believe that great outcomes and customer satisfaction are everything. It's what drives us to turn bold ideas into transformational solutions for lease and loan management. By combining digital technologies with what works across a diverse customer base, we use an agile approach to co-innovate with clients to help them solve their toughest problems.

As the largest technology provider in the leasing industry, Odessa provides a feature-rich ERP solution with broad integrations across top CRM, G/L, tax, credit, and leading enablement applications. As a complete Platform, Odessa delivers a total solution for commercial lending companies, driving the future of asset finance. With best-in-class functionality, extensible architecture and a suite of value-added features and services, Odessa helps companies transform their business operations.

At Odessa, we're committed to bringing innovation, creativity, and customer-centricity to enterprise applications for the leasing industry. Since 1998, we've been working hard to push the established technology norms and are serious about what we do. But we also like to have fun - in fact, we run our company with that principle in mind every day. One of our core values is 'enjoyment'.

Primary role

As a Director, Program Management, you will be fully accountable for the planning, execution, and completion of all project activities for implementations of our Odessa Platform (ERP) for our customers in the Equipment Leasing and Finance Industry. This will include the delegation of tasking, planning of the overall timeline and milestones, and delivering a project that is on-time and on-budget. You should have a solid understanding of what needs to get done and the ability to plan for the required resources at the appropriate times over the life of the project.

You'll be the main point of contact with customers and will also be collaborating with Account Managers and Solution Architects. In addition, you will be working alongside many other teammates in both our Philadelphia and Bangalore offices, including our Business and Technical Analysts and engineering teams.

Most importantly, you'll be a key member of the larger organization who will enable you to speak your mind and facilitate your growth and success

Core Responsibilities

* Lead all project aspects from planning to cutover and go live for multiple medium to large, multi-year (ranging from 2 to 5 years) software implementations
* Monitor and report project status and KPIs weekly to key customer and company stakeholders
* Prepare and manage project plans, tracking completion to forecast; coordinate schedules to facilitate completion of deliverables
* Prepare internal and external project status reports
* Prepare and facilitate executive sponsor readouts
* Own project financials; Prepare and track project budgets
* Manage the project change control process
* Create change orders and facilitate reviews with various internal and external stakeholders
* Manage global teams and resources across multiple time zones
* Maintain consistent communication with the customer; develop and nurture key client relationships and is the primary company contact on the project
* Drive the outcomes and expectations from customer meetings and direct the communication and flow of information
* Build relationships across offices and functions
* Participate in effort estimations for the new opportunities; Work closely with the pre-sales team to understand the high-level scope of the prospective project and estimation exercise
* Responsible for identifying and executing opportunities to generate revenue to meet established revenue targets
* Identify and mitigate risks and issues
* Responsible for contributing and adhering to PMO best practices, methodologies, templates, processes, and policies

Job Requirement

Required

* 10 + year project management, managing ERP implementations
* Ability to actively plan and manage large matrixed project teams of 20+ resources
* Familiarity working with remote teams and customers
* Track record of creating and then executing complex multi-workstream project plans
* Familiarity working with multi-national customers or stakeholders
* Understanding of software development lifecycle (SDLC, data migration, system integrations, and testing)
* Experience in Iterative Waterfall and Agile methodologies
* Ability to identify resource requirements and manage team schedules across multiple projects in different phases of execution
* Bachelor's degree in a relevant major
* Ability to travel average 25%

Desired

* Experience in Banking, Financial Software
* Master's degree or PMP Certification
* Basic JIRA knowledge
* Expert MS Project skills

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