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Front of House customer service associate

2 months ago


Shrewsbury, United States Hearthly Burger Full time

Customer Service Associate

Locations: Shrewsbury 520 Broad Street, Shrewsbury, NJ 07702

Pay: $16/hr - $18/hr that grows with your career here

Job Type: Full-time and part-time openings available

Restaurant Type: Quick-Casual / Counter Service Restaurant

We are a quick casual restaurant. Our concept is simple, but we are not just any ordinary fast food joint. Our vibe is hip, warm, and welcoming. All of our menu items are chef created and made with only the best ingredients. Local, Non-GMO, and organic.

We are looking for someone that can embody our concept, our vision, and become part of our team. Someone who is a hard working, an avid multi-tasker and a responsible individual. The ideal candidate has a positive attitude and a desire to learn and grow with us.

Front-of-House Associate Job Summary:

Join our dynamic team as a Front-of-House Associate, where you will play a pivotal role in ensuring seamless customer experiences at our fast-casual restaurant

Deliver outstanding customer service and contribute to our warm and welcoming atmosphere

Process customer orders at the counter register, including both in-person and phone call orders. Taking all orders quickly and effectively in a professional manner

Bringing mouthwatering dishes to our customer's tables

Maintaining a pristine dining area through keeping the restaurant clean and tidy

Preparing takeout orders for our customers for to-go orders, phone orders, and online orders through third-party apps

Be a spokesperson of our brand

Perform basic cashier duties

Assist cooks with food assembly when needed

Front-of-House Associate Requirements:

No experience necessary but recommended. If you are our right candidate, we will teach everything you need to know

Must be able to lift boxes up to 30 lbs and stand for long periods of time (will be working counter sales, delivering food to tables and tidying up the restaurant)

Strong communication skills, organizational skills and leadership skills

Must have a happy, positive attitude and looking to have fun while working

More About Hearthly Burger:

What motivates Hearthly Burger is to show our community that there is no need to sacrifice quality for a quick food fix. Our award-winning restaurant in Shrewsbury and now newly opened, Sea Bright, NJ are committed to serving local, non-gmo, organic, and the highest quality ingredients. With strong beliefs in sustainability and planet-friendly practices, we are thankful every day to work with local farmers and like-minded food purveyors.

When you join Hearthly Burger, you join a team working towards a common goal of not only bringing the best quality food to the community but bringing the community itself closer together. We're not just people that work together but people that respect and care for each other. We lift each other up during hard times. We encourage each other to strive for personal greatness. We're excited to extend our warmest welcome and invite you to join our close-knit family

We are proud to be an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws