Store Manager

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto‑service sales, BSRO is the right place to build a career. Whenever you represent the Bridgestone name, you are a valued teammate and part of our larger mission to serve society with superior quality. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, a competitive healthcare package for full‑time and part‑time employees, and a 401(k) plan to help build toward your future. We believe people can only deliver superior service when they are supported and brought whole to work, and we champion diverse perspectives. Job Category Retail Position Summary Responsible for every aspect of store operation, including selecting, coaching and developing store teammates, as well as merchandising, advertising and promoting products and services. Pay range: $51,300.00 – $94,500.00. Responsibilities Customer service. Drive store sales & promotions. Build customer satisfaction & loyalty to create results for teammates, customers and the company. Understand alternative tire sourcing and competitors. Track and meet payroll, budgets and store goals. Keep records and relevant financial information current. Manage, schedule and assign staff according to their skill level. Attend paid training to stay up‑to‑date with new developments in the automotive service industry. Follow up with customers to obtain feedback and ensure they are satisfied with services received. Other duties as assigned. Minimum Qualifications High School Diploma or equivalent. Demonstrated success in retail sales management. Problem‑solving skills as it relates to customer complaints. Aptitude to manage inventory, order scheduling and merchandising displays. Must be able to assist customers for personal sales as well as complaints to ensure retention and loyalty. Exceptional teammate and customer communication skills. Negotiation and conflict resolution skills. Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles. Preferred Qualifications 2‑year college degree or equivalent. Our Crew Knows Benefits Medical, dental and vision – starting day 1 for all teammates. Paid vacation and holidays. On‑the‑job training and company‑funded ASE certifications. Flexible work schedule. 401(k) match. On‑demand pay (daily pay) program available. Our Values Professional Development: Resources to help you level up at any career stage. Community Involvement: Pride in working with local communities and giving back. Integrity & Teamwork: Drive to do things right, always, together. What We Offer A supportive and engaging onboarding experience for a smooth transition. The opportunity to develop and grow through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness for your long‑term well‑being. A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industries Retail #J-18808-Ljbffr