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Oracle Fusion HCM Consultant

2 months ago

houston, United States Birlasoft Full time

The Possibilities are Endless When You ChallengeTheNorm

Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CK Birla Group, Birlasoft with its 12,500+ professionals, is committed to continuing the Group’s 162-year heritage of building sustainable communities.


Job Title: Oracle Fusion HCM Consultant - Core HR (Support)

Location: Houston, TX

Work mode: Hybrid (3 days from client location)


Skills and Qualifications:

We are seeking a highly skilled Oracle Fusion HCM Consultant with expertise in Core HR to join our team in a support role. The ideal candidate will have a minimum of 10-12 years of experience in Oracle Fusion HCM, specifically focusing on Core HR modules. This role requires a deep understanding of HR business processes, excellent communication skills, and a proven track record of providing high-quality support to clients.


Roles and Responsibilities:

Offer expert-level support for Oracle Fusion Core HR modules, including but not limited to employee records management, organization structures, workforce lifecycle management, and absence management.

Diagnose and resolve complex technical and functional issues related to Core HR processes and configurations, ensuring timely resolution to meet client needs and SLAs.

Perform regular system maintenance tasks such as patching, upgrades, and enhancements to ensure optimal performance and alignment with business requirements.

Configure and customize Core HR modules to meet client-specific requirements, leveraging Oracle Fusion HCM best practices and standards.

Create and maintain comprehensive documentation related to system configurations, customizations, and support processes for knowledge sharing and future reference.

Interact closely with clients to understand their needs, provide updates on issue resolution status, and offer recommendations for optimizing their use of Oracle Fusion Core HR.

Conduct regular quality assurance checks to ensure the accuracy and integrity of data within Core HR modules, identifying and addressing any discrepancies or anomalies.

Keep abreast of the latest Oracle Fusion HCM updates, patches, and industry trends, proactively recommending enhancements or process improvements to clients.


Qualifications:

10-12 years of experience working with Oracle Fusion HCM, with a focus on Core HR modules.

In-depth understanding of Core HR processes, configurations, and best practices.

Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and provide effective solutions.

Excellent communication and interpersonal skills, with the ability to interact professionally with clients and team members.

Proven experience in providing support for Oracle Fusion HCM implementations or upgrades.

Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks simultaneously.

Oracle Fusion HCM certifications (e.g., Oracle Fusion HCM Cloud Certified Implementation Specialist) preferred.

Experience with Oracle Support processes and tools is a plus.