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Shift Leader

1 month ago

Sugar Land, United States Wingstop Full time

Subway sandwich shift leaders are the frontline employees within Subway restaurants who will be taking and making orders for customers daily while also maintaining product preparation and store upkeep. In addition to these responsibilities, shift leaders will oversee sandwich artists (their direct subordinates) and should be capable of troubleshooting any standard Subway restaurant operational issues.

We are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained. This includes working a cashier or cook position while supervising staff. Exceptional customer service is a major.

Pre-requisites::

Education:

  • High school graduate
Experience
  • Experience in QSR operations, preferably with supervisory experience.
  • Requires excellent communication skills, ability to deal with all levels of employees.
  • Computer knowledge is desirable.
Physical
  • Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
  • Position requires bending, standing, and walking the entire workday.
  • Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Tasks And Responsibilities:
  • Performs all tasks and responsibilities of a shift manager as outlined in shift manager job description.
  • Manages a staff of approximately 4 to 12.
  • Assigns, oversees and evaluates work.
  • Recommends promotion, transfer, or termination of employees.
  • May conduct written and verbal staff evaluations.
  • Coordinates and supervises staff so that standards of cleanliness are maintained as outlined in the Operations Manual.
  • As needed, supervises food preparation to ensure that food safety and operations standards are maintained.
  • Performs paperwork duties as needed.
  • Assists with planning of special events and promotions.