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Bartender

2 months ago

Canon City, United States Royal Gorge Route Full time
Description:
Bartender Job Description

Reports To: On Board Leader

FLSA Status: Hourly, non-exempt

Prepared By: HR Director

Prepared Date: 5/3/24

Compensation: $14.22 per hour + 2% share of service charge for each departure worked

Summary: Serves guests quickly, efficiently, and with complete knowledge of food and beverage menus. Offers superior customer service and maintains station in a clean and orderly manner throughout shift.

About Us: The Royal Gorge Route Railroad carries over 250,000 guests from around the world through Colorado's Royal Gorge. Our focus is on providing an outstanding, safe, and consistently fantastic experience across all touch points while on property and onboard the train. The Royal Gorge Route employs up to approximately 400 staff members during peak seasons, with about 75 on duty at any one time. Our train consist currently supports up to 800 passengers per run, and includes several dome cars, classic dining cars, bar cars, coach cars and open-air carsall of which are supported by onboard kitchens and full bars, as well as a scratch-cooking commissary kitchen, ticketing operation and retail experience in the Santa Fe Depot.

Essential Functions
•Warmly greets and acknowledges guests upon arrival
•Effectively merchandise food and beverage menus in an informative, friendly, and enthusiastic manner
•Polishes all glassware used for service
•Cleans, stocks, and maintains the workstations throughout shift
•Follows all safety and sanitation policies
•Correctly and precisely calculates each guest check
•Order liquors and supplies to stock each bar after each departure
•Mix ingredients, such as liquor, soda water, sugar, and bitters, to prepare cocktails and other drinks
•Calculate and pay tip outs to staff in section
•Comply with legal alcohol service requirements
•Performs additional responsibilities, although not detailed, as requested by a manager at any time

Education/Minimum Requirements
•High school diploma
•Prior experience in a restaurant preferred but not required
•Understanding of federal, state, and local liquor laws
•TIPS certification preferred

Knowledge
•English language and professional communication skills are required
•Ability to take direction and work under moderate supervision
•Ability to work in a team environment
•Ability to work quickly, calmly, and effectively under pressure
•Ability to multi-task
•Must have problem-solving abilities, be self-motivated, and organized
•Commitment to quality service and food and beverage knowledge
•Basic math skills

Working Conditions/Essential Job Functions
•This position will spend 95% of the time standing and 5% of the time sitting
•Direct contact with guests, managers, and employees
•Occasional environmental exposures to cold, heat, and water
•Must be able to lift and carry up to 50 pounds