Dental Patient Care Coordinator

3 weeks ago

Southfield, United States Professional Endodontics Full time
Join our team and succeed with us

Professional Endodontics in Southfield, MI is in search of a Patient Care Coordinator who exhibits quality service, commitment, accountability, and excellence. Our specialty practice is built on integrity, quality, compassion, and putting the patient first.

The Patient Care Coordinator will be the first point of contact for the practice. This role provides administrative support to the practice and coordinates front-desk activities, including but not limited to distributing correspondence and answering phone calls. The Patient Care Coordinator position requires someone with the right attitude, mindset, and supreme customer service skills to ensure patient comfort and confidence in the services provided.

This position is in a dental practice setting that involves everyday risks or discomforts that require normal safety precautions.

The ESSENTIAL DUTIES of the Patient Care Coordinator include:

Providing friendly and patient centered customer service
Checking in/checking out patients
Answering and making phone calls
Verifying patients' dental insurance
Scheduling and confirming appointments
Maintaining full and productive schedules – optimizing production
Reviewing insurance coverage and out-of-pocket fees with patients
Assisting patients with filling out forms and other services they may need
Processing patient insurance
Collecting payments
Managing patient records
Entering appropriate data and documents into practice management software system
Copying and sending patient's records upon written patient request
Interaction with referring practices
Preparing patient and doctor correspondence
Managing business records
Following accounting/bookkeeping procedures
Collaboration with the clinical team - assisting doctors and clinical staff as needed
Participating in meetings and training sessions
Ensuring front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Other duties as assigned

Patient Care Coordinator Qualifications:

One or more years of dental administrative experience is preferred, but not required
Working knowledge of Microsoft Office and general computer skills
Proficiency with dental software preferred
Excellent communication and interpersonal skills
Strong attention to detail, multi-tasking, and organizational skills
Knowledge of dental insurance & billing and healthcare policies (HIPAA) preferred
High school diploma or equivalent
Reliability and punctuality

Don’t miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients Please submit your resume and we will be in touch soon.

Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#INDU

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