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Customer Service Representative

2 months ago

Atlanta, United States Ideaboxpro Full time

Customer Service Representative - Join Our Dynamic Team at Ideaboxpro

At Ideaboxpro, where innovation and creativity are at the heart of everything we do, we're looking for a dedicated and customer-focused Customer Service Representative to join our team in our Las Vegas, NV office. As a leading company in the industry, we are committed to providing cutting-edge solutions and fostering an environment where your ideas can flourish. At Ideaboxpro, you'll have the opportunity to work on exciting projects, collaborate with talented professionals, and grow both personally and professionally.

Job Type: Full-time, On-site

Salary: $19 to $23 per hour

Job Description: As a Customer Service Representative at Ideaboxpro, you will be the voice of our company, ensuring that our customers receive top-notch service and support. You will handle inquiries, provide product information, resolve issues, and ensure customer satisfaction. Your role is essential in building and maintaining strong relationships with our customers, making sure their needs are met promptly and effectively.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Provide accurate information about our products and services
  • Resolve customer issues and complaints with patience and efficiency
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with other departments to ensure customer needs are met
  • Continuously improve the customer experience by identifying areas for enhancement

Qualities We're Looking For:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to manage multiple tasks and prioritize effectively
  • Proficiency in customer service software and Microsoft Office Suite
  • A positive attitude and a commitment to providing exceptional customer service
  • Previous experience in a customer service role is a plus

Benefits:

  • Competitive hourly wage
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for career advancement
  • A supportive and collaborative work environment

If you're passionate about helping others and eager to be part of a forward-thinking team, Ideaboxpro is the perfect place for you. Apply today and take the next step in your career