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Host - Uchiko Legacy West

2 months ago

Plano, United States Uchi Restaurants Full time
Uchiko, located in Plano's newest entertainment district Legacy West, is accepting resumes for Hosts In this role you will support service by managing reservations and walk-ins, setting guest expectations, and creating memorable guest experiences. We will teach you everything you need to know to be successful in this role

Who we are: Hai Hospitality is an exciting, multi-concept, emerging restaurant group based in Austin, Texas. Our award-winning restaurant concepts include Uchi, Uchiko, and Loro in Austin, Texas; Uchi, Uchiko, and Loro in Houston, Texas; Uchi, Uchiba and Loro in Dallas, TX; Uchi in Denver, and Uchi in Miami. James Beard Award winning Chef, Tyson Cole, celebrates traditional Japanese cuisine and blends the creative expression of some of the Nation's most talented culinary voices.

Hosts at Uchi earn an average of $16-$18 per hour (base pay plus tips).

What you'll do in this role:
  • Acquaint yourself with our menu and Japanese cuisine. We'll provide all the info you need to succeed
  • Learn about beer, wine, and sake through peer-led beverage training and provide excellent cocktail service while guests wait for their table
  • Maintain awareness of pace of dining room and communicate with team to ensure smooth transitions during table turns
  • Review, plan, and execute table placement and preference for reservations, communicating guest notes with managers and servers
  • Build trust with guests and keep them updated while they wait for their table
  • Our hosts also cocktail guests while waiting (drinks and snacks) and make tips on their transfers
  • Be present, active, and engaging on the floor and collaborate with entire team during service
Why you'll love working with us:
  • Lucrative compensation package (this is a well-tipped position)
  • Medical / Dental / Vision / Accident insurance options available
  • Employer matched 401k program
  • Employee Assistance Program with mental health services available
  • Continuing education reimbursement - sommelier, cicerone, sake professional
  • Opportunity to grow -- we promote from within almost exclusively
  • Knife reimbursement program and knife sharpening opportunities
  • Unique and inclusive specials tasting process
  • Cultural Ambassador trips to other stores to learn and teach
  • Daily family meal provided for all employees
  • Dining Discounts and monthly dining stipends
  • Referral bonuses and incentives for being a great teammate
The Hai experience: It's about hospitality and giving back. Our teams take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with other cool, passionate people.

Basic Qualifications:
  • Must be able to effectively communicate with guests and other employees
  • Detect and identify safety issues, and comply with safety guidelines and standards
  • Lift and carry trays, dishes, equipment and goods up to 50 lbs, stock inventory and perform restocking duties
  • Must have the ability to stand and walk for extended periods
  • Bend, stoop and reach to access various areas and items
  • Ability to work in a fast paced, high pressure environment
  • Ability to work in a variety of temperatures, both hot and cold
  • Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.
  • Keep a near and organized workspace, including proper storage of supplies and cleaning of surfaces
  • Move quickly and efficiently to respond to customer needs
  • Ability to work in close proximity to coworkers in a crowded kitchen or serving area
  • Tolerate exposure to potential allergens and food odors
  • Maintain a professional and hygienic appearance, including proper uniform and personal grooming
  • Understand directives and communicate effectively with Leadership and coworkers
  • Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions