Title Insurance Branch Manager Ann Arbor, MI
1 month ago
Title Insurance Branch Manager
Ann Arbor, MI
Join the team that protects the American Dream Title Insurance Professionals make sure the home you buy can’t be claimed by someone else. We are a leading multi-state title insurance firm dedicated to providing exceptional service to consumers and clients in the real estate industry. As an established leader in the Ann Arbor market, this position offers an excellent opportunity for professional growth and advancement within a dynamic and rewarding work environment.
Job Summary
As the Branch Manager, you will be responsible for overseeing the daily operations of our Ann Arbor, Michigan Office. You will play a crucial role in ensuring the office functions in a smooth and productive manner. Your attention to detail, strong organizational skills, and ability to lead a team will be essential in maintaining the highest standard of efficiency and customer service. This is an in-person/on-site position.
Major Duties and Responsibilities include:
Oversee the daily work of the processors and closers
Provide guidance, support, and training to colleagues
Ensure compliance with company policies, procedures, and industry regulations
Review and process title insurance orders ensuring accuracy and timeliness
Coordinate with underwriters, lenders, real estate agents, and others to facilitate smooth transactions
Handle overflow processing/closing activities; take an active role in day-to-day operations
Monitor offices expenses, inventory, and supplies
Develop relationships of trust with customers and colleagues
Motivate the team to maintain a reputation for delivering excellent customer service
Build and maintain a collaborative work environment that fosters great rapport with the sales team to achieve a mutual goal of branch growth
Analyze data, prepare and complete monthly reports, and provide regular updates to management
Other duties and responsibilities as assigned
Desired Skills and Experience:
High school diploma or equivalent
Minimum 3 years of experience in title insurance or a related field
Thorough understanding of title insurance processes, regulations, and best practices
Strong knowledge of real estate transactions and associated documentation
Excellent organizational, multi-tasking, and time management skills
Strong verbal and written communication skills
Proficient in using computer software and applications relevant to the industry; knowledge of ResWare is a plus
High level of integrity and a customer service-oriented mindset
Michigan Notary (within 60 days of employment)
Title license (preferred) If not licensed, will need to obtain in the first 90 days of employment
Health, dental, and vision – all effective on the first day of employment
Long-term disability and voluntary short-term disability
Flexible Spending Accounts
Basic and voluntary supplemental life insurance
401(k) retirement savings plan that includes a discretionary company match
Generous Paid Time Off, including a Holiday Shopping Day and a Month Sabbatical
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