Uline | Customer Service Representative

4 weeks ago

ontario, United States Uline Full time

Bilingual Customer Service Representative - Overnights

Pay from $23 to $27 per hour with significant growth and earning potential

Plus $4 Shift Differential

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Customer Service is the heartbeat of Uline As an Overnight Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together This position is on-site, and we are looking for people who share our passion.

Position Hours: Friday - Tuesday, 9 PM to 5:30 AM

Training Hours - Days: Monday - Friday, 8:30 AM - 5 PM (approximately 6-7 months)

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.

  • Communicate with customers over phone, email and chat.

  • Help customers navigate Uline's website and online ordering.

  • Become a product and solutions expert We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete medical, dental, vision and life insurance coverage and other wellness programs.

  • 401(k) with 6% employer match. Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-JW2

#LI-CA001

(#IN-CACS)

Our employees make the difference and we are committed to offering exceptional benefits and perks  Explore

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