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Customer Service Representative

2 months ago


Tarzana, United States FastSigns Full time

FASTSIGNS of Tarzana is a great place to begin your career or a possible career transition. New ownership after previous owner retired after 20 years of being in business. We provide a fun and rewarding environment with our small work "family" every day.

In this position, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.

The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.

FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.

Responsibilities for this position:
- Candidate for this position is someone who is outgoing
- Needs to be responsive, eager to learn, and has the ability to build relationships
- Will need to be able to listen to customers for correct processing.
- Graphic design background a plus.
- A very organized person that has a "can do" attitude and is willing to step in and take charge if asked.
- You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
- You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center

More Details:- Work week is MONDAY - FRIDAY 9:00 AM - 5:30 PM
- WEEKENDS OFF- OPPORTUNITY for promotions and raises We are not just looking for just anyone to fill this position; we are looking for someone that believes they are the best We don't consider this position as entry-level; we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Are you that person?

Compensation: $20.00 - $22.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.