ProServe Area Delivery Leader

ProServe Area Delivery Leader - Security , AWSI Application deadline: Nov 25, 2025 The Amazon Web Services Professional Services (ProServe) team is looking for an experienced ProServe Area Delivery Leader (PADL) to join our Shared Delivery Team (SDT). This senior leadership role is responsible for all delivery activities within the Area (single/multi-country or Practice/Industry), ensuring optimal support while maximizing team utilization and revenue performance. You will report to the Geo Delivery Leader serving as a strategic advisor to customers, partners, and internal AWS teams. As PADLs you will coach, manage, and guide Delivery Practice Managers (DPMs) and their teams, to ensure they are providing best-in-class solutions for customers and partners. Routinely engaging with C-level executives within our customers, you will be responsible for ensuring Area SDTs work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. PADLs primarily drive their teams to partner with ProServe Account Executives to identify, understand, and define business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and successfully executing SOWs. Your experience leading teams within the technology sector will equip you with the ability to optimize team growth and performance through implementing tailored people development plans, ensuring Area SDTs are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. PADLs success is primarily measured through the Area P&L by delivering customer engagements on time, within budget, and exceeding customer expectations (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key Responsibilities Leading and managing the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams Ensuring delivery of best-in-class solutions for customers and partners, meeting and exceeding satisfaction targets Driving business development initiatives and providing portfolio guidance and oversight Collaborating with ProServe Account Executives to identify and define customer business outcomes Managing the Area P&L, optimizing team growth, performance, and utilization Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews Basic Qualifications 10+ years’ experience in IT and/or Management Consulting/Services, with at least 5 years in a senior leadership role Experience leading cloud transformation projects Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience 8+ years of progressive experience within a Security Consulting team or a similar operating environment 10+ years’ experience in enterprise cloud transformation initiatives involving C-suite executives with at least 5 enterprise cloud transformation initiatives from the following industries: Financial Services, HCLS, Telco, MEGS, Automotive and Manufacturing, Energy, Retail CPG Preferred Qualifications Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships. Advanced knowledge of AWS services and cloud computing trends. Strong people management and performance management skills. Proficiency in financial analysis, contract management, and risk management. Ability to navigate complex stakeholder relationships and drive change. Strategic thinking and decision-making capabilities in ambiguous environments. Work experience in emerging technologies such as Generative AI, Agentic AI, and their enterprise applications. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock. Colorado: $201,000 - $272,000 annually National: $180,900 - $312,800 annually Company: Amazon Web Services, Inc. Job ID: A3078369 #J-18808-Ljbffr