Service Manager

2 weeks ago

Houston, United States Salem Carriers Full time
Service Manager

The successful Service Manager candidate will be responsible for providing leadership to ensure efficient and effective shop operations while servicing/maintaining customer equipment and providing direction to shop employees.

We offer:

Competitive pay and benefits plans
Uniforms/ safety shoe program
401(k) Retirement Plan with Company Match
Paid holidays
Vacation
Education Reimbursement Program

Responsibilities:

Schedule and supervise activities of all assigned personnel
Provide appropriate supervision to employees. Ensure all duties are performed in a timely manner
Hire, train and evaluate personnel
Establish and maintain good working relationships with vendors
Follow up on additional work needed on any unit that leaves the shop for outside repairs
Comply with all Company, DOT and OSHA guidelines
Work within branch environment to increase sales, expand markets and promote business
Assist with performing of difficult or complicated duties as necessary
Plan and prepare work schedules and assign associates to specific duties
Provide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessary
Perform duties of each position if necessary and other tasks as directed by Area Manager
Required to assist in mechanical duties as needed
Maintain safe, clean and orderly work environment
Must adhere to all company and location policies and safety rules
Must be able to work extended hours when required
All other duties as assigned

Qualifications and Skills:

Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experience
Flexible with shifts, strong customer focus, meet scheduled deadlines
Working knowledge of computer diagnostics and shop parts/maintenance software
Mechanical skills required
Effective leader with strong communication skills
High school diploma or higher
Ability to work flexible schedule, weekdays, some weekends as required
CDL license preferred
Brake and DOT Certification

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you available to be on call for service calls 24 hours a day 7 days a week?

Experience:

Diesel Mechanic: 5 years (Required)
Supervisory: 5 years (Required)
Computer Diagnostic: 5 years (Required)

Ability to Relocate:

Houston, TX: Relocate before starting work (Required)

Work Location: In person

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