Publisher Success Manager

Hybrid-3 days a week in office Overview The Publisher Success Manager role is critical to CJ’s core principals of growing our business on a foundation of technology and innovation. This role is focused on managing influential publishers within the affiliate space as we grow advertiser programs. You will be responsible for optimizing publisher programs through product & solution adoption, usage of CJ tools and support for daily delivery on technical revenue focused requests or custom reporting needed to advance the publishers’ business on CJ. Additionally, you will be attuned to your channel(s) of all the upcoming publisher innovations, feeding insights and sharing recommendations to our Product team to ensure cohesive design between CJ and the publisher. This role will be critical to actively participating and strategically guiding our product team on future innovation needs to grow the business. Responsibilities What you’ll be doing: Strategically lead, develop, and grow a channel of publishers, by creating focused strategy plans to adopt and implement CJ solutions, strategically deploy Publisher tools/solutions and ensure publisher programs are fully optimizing the CJ platform. Build relationships with day-to-day contacts and executive team for a specialized group of publishers, to identify and meet mutual innovation and efficiency goals. Use Data to deliver strategic plans customized for each client based on network benchmarking, publisher performance and industry expertise. Train and educate publishers on best practices that enable them to position themselves effectively. Present CJ innovations to solve and/or enhance their goals and objectives. Define platform features and capability enhancements as a product stakeholder on behalf of your channel, share product stakeholder updates to the greater global Pub Dev team. Create and deliver presentations for internal Account Teams, advertiser clients and prospects that showcase opportunities that include business model value with your specialized portfolio of publishers. Identify and Quarterback PubDev-wide initiatives to support solution roll-outs or process efficiencies. Be main POC on necessary process improvements: Salesforce, CJ Account Manager, etc. Strategically manage and lead Publisher/Advertiser escalations and loop in Partnership Growth Managers as needed. Qualifications What we look for 3+ years of experience working in digital performance marketing role or equivalent related experience Strong written and verbal communication skills Critical thinker and problem solver. Able to influence/develop account strategies that contribute to publishers' overall objectives Ability to working cross functionally with Product, Analytics, Accounting and Technology teams to accomplish client objectives Passion for innovation and technology Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and PowerPoint Additional information CJ is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and career development opportunities all to provide modern solutions, strategies and support to deliver high quality results for our clients. We work in an enthusiastic, collaborative team setting that values outstanding performance. As we evolve and grow as a business, so do you. We're a community of creative and passionate problem solvers who go the distance to tackle the tough questions, think creatively, and drive resourceful growth, for our clients—and ourselves. We foster and embody an inclusive and collaborative culture where diverse perspectives are sought, relationships are valued, and people feel accepted with a sense of belonging in expressing themselves authentically. We pride ourselves in having a workplace environment that values both work and play. Business Resource Groups, Fun team outings, office events, and flexible time off mean a work life balance with colleagues that turn into lifelong friends. Here’s why you’ll love working here In addition to competitive salaries, 401K matching, wellness reimbursement programs, life insurance, comprehensive medical, dental and vision coverage, we also offer Flexible time off, no accrual necessary Generous amount of paid holidays Company-sponsored team building events Employee Referral Program Annual recognition awards Flexible work arrangements Parental bonding leave Back-up child/elder care Employee discount program International SOS program Business Resource Groups - these employee‑led groups join together around common interests, backgrounds, or demographic factors to help build an engaging, inclusive work environment for all. Conditions of Employment All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting. Great People Deserve Great Benefits We know that we have some of the brightest and most dedicated associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Compensation Range: $73,910.00 - $111,320.00 Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/30/25. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr