Store Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Store Manager Full Time Northfield, OH, US To be a team member at Conrad’s Tire Express & Total Car Care you must be dedicated to supporting the company’s mission, vision, and values. OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests. POSITION TITLE: Store Manager CLASSIFICATION: Management POSITION OVERVIEW Conrad’s Tire Express & Total Car Care was founded in 1969 and joined Dobbs Tire and Auto Centers, a St. Louis based company, in 2025. Together, their Driven by Dobbs family of brands are growing rapidly with future growth goals to over 200 stores by 2027 in multiple markets. Along with offering a full selection of quality tire brands, all locations provide comprehensive automotive services, from routine maintenance to complex diagnostics and engine repairs. Our investment in training, development, safety and wellbeing ensures our team members provide quality service to our customers each and every time. Our company culture extends beyond the shop, we actively support local organizations and charities in the communities where we live and work. Conrad’s is seeking a Store Manager. The Store Manager oversees the daily operations of the automotive service center, ensuring all sales, service, and repair activities are performed efficiently, safely, and profitably. This role is responsible for leading and training store staff, maintaining optimal staffing levels, and fostering a culture of exceptional customer service. The Store Manager monitors sales performance, identifies opportunities for improvement, and implements strategies to achieve financial goals. Additional responsibilities include managing inventory, overseeing equipment and parts requisitions, and administering personnel actions such as hiring, training, and performance management to ensure smooth and successful store operations. ROLES AND RESPONSIBILITIES Perform duties of Assistant Store Manager, Service Manager, and Retail Sales Manager as needed to support store operations. Lead and direct store staff engaged in selling, servicing, and repairing vehicles to ensure efficiency and profitability. Train, coach, and mentor employees on proper repair and maintenance procedures and customer service standards. Schedule front and back shop employees to maintain appropriate staffing levels for all operating hours, including store opening and closing. Review sales and performance records, identify opportunities for improvement, and implement strategies to achieve financial objectives. Manage inventory, including requisitioning and accounting for equipment, replacement parts, and tires. Perform general housekeeping, facility upkeep, and miscellaneous assignments such as stacking tires or other operational tasks. Recommend, document, and execute personnel actions such as hiring, promotions, transfers, disciplinary actions, and terminations. Ensure all operations are conducted safely, efficiently, and in accordance with company policies and procedures. SUCCESS FACTORS A strong belief in safety – Being Safe 100% of the time is the expectation Alignment with company mission, vision, and values Strong work ethic with a commitment to results Strong team player with the ability to adapt to diverse team members Ability to perform in a fast paced/high volume environment Excellent verbal and written communication skills A high level of time management, accountability, and prioritization skills Ability to be organized, problem solve, and be solution oriented Self-motivated, goal-oriented, and driven to accomplish department goals Strong critical thinker with a high level of attention to detail Highly-customer centric and master relationship builder Demonstrates motivation to meet and exceed sales goals while promoting company products and services. Driven to meet and exceed sales targets while promoting company products and services. Efficiently manages customer service, sales, and workflow coordination in a fast‑paced environment. WORK ENVIRONMENT Fast‑paced automotive service environment. Frequent exposure to varying temperatures due to the nature of the work and shop conditions. Extended periods of standing, bending, and lifting tires or equipment. Requires adherence to all safety procedures and proper use of personal protective equipment (PPE). Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace. Attention to detail and a commitment to quality service are essential for success. EXPERIENCE AND EDUCATION 5+ year’s retail sales management in the automotive industry experience. OR 2+ years’ experience as an Assistant Store Manager in the automotive industry. Knowledge of automotive systems. Proficient use of tools and equipment used in the repair and servicing of automotive vehicles (will train). Conrad’s Tire Express & Total Car Care is an equal opportunity employer. All candidates agree to complete a selection assessment and pre‑employment screenings. #J-18808-Ljbffr