Lead Business Process Analyst

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. About the Role Bose Corporation’s Global Research & Development (GR&D) organization is dedicated to pioneering the future of sound and innovation through not just excellence in research, engineering, and the products we make, but in how we work. The GR&D Office of the Chief of Staff is seeking a Lead Business Process Analyst to design, optimize, and implement business processes that enable strategic execution across our global R&D functions. Reporting to the Operations Manager, this role is ideal for a systems thinker who can balance strategic vision with tactical execution, using data, collaboration, and structured analysis to deliver measurable impact. Key Responsibilities Process Design & Optimization – Lead the assessment, redesign, and implementation of end-to-end business processes within GR&D and its supporting functions. Operational Excellence – Identify bottlenecks, redundancies, and improvement opportunities across R&D operations—driving greater efficiency, transparency, and agility. Data-Driven Decision Support – Develop metrics, dashboards, and process models that help leadership make informed, evidence-based decisions. Change Leadership – Collaborate across global teams to implement new processes, tools, and governance models; ensure adoption through effective communication and training. Strategic Partnership – Partner with the Operations Manager and Chief of Staff to align process improvement initiatives with GR&D’s strategic priorities and enterprise transformation goals. Process Ownership – Run and maintain multiple processes, from simple procedures (e.g., travel approvals) to much more complex workflow operating models. Tools & Technologies Process Mapping & Modeling: Visio, Lucidchart Automation & Workflow: Power Automate Data Visualization & Analysis: Excel (advanced), Power BI Project Management & Collaboration: Jira, Confluence, Smartsheet Documentation & Knowledge Management: SharePoint, Confluence, or similar Qualifications Bachelor’s degree in Business, Industrial Engineering, Operations, or related field. 8–12 years of experience in business process analysis, operations, or transformation roles; experience in R&D or engineering environments a plus. Proven record of leading complex process improvement or operational excellence initiatives. Strong analytical, facilitation, and communication skills with the ability to work across functions and levels. Familiarity with Lean, Six Sigma, or similar continuous improvement methodologies. Experience with change management principles and stakeholder engagement in matrixed organizations. Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com. Please include "Application Accommodation Request" in the subject of the email. #J-18808-Ljbffr