Desktop Support Specialist

2 months ago


warren, United States SISL Global Full time

Job Summary:

The L2 Desktop Support Technician is responsible for providing advanced technical support and

troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and

software systems and ensuring optimal performance and user satisfaction.


Key Responsibilities:

· Provide second-level technical support for desktop/laptop hardware, software, and peripheral

issues.

· Diagnose and resolve advanced technical issues escalated from the L1 support team.

· Install, configure, and maintain operating systems, software applications, and system updates.

· Perform root cause analysis to identify recurring technical problems and develop solutions.

· Excellent in troubleshooting break/fix issues of windows and mac computers

· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.

· Collaborate with IT team members on projects, upgrades, and implementations.

· Maintain accurate records of work performed, issues, and resolutions using the company's

ticketing system.

· Provide remote support and troubleshooting for users working from home or in the field.

· Train and mentor junior support technicians as needed.

· Ensure compliance with IT policies, security protocols, and best practices.

· Perform routine maintenance and inspections to ensure optimal performance of equipment

· Build and maintain strong relationships with end users and ensure user satisfaction

Qualifications:

· Associate or bachelor’s degree in information technology, Computer Science, or related

field, or equivalent work experience.



  • Warren, United States SISL Global Full time

    Duration- 3 months ProjectIT Desktop Support Technician L1We are seeking a motivated and skilled Field Support Technician to join our field support team assigned to a large healthcare organization. As a key member of our larger IT services delivery operation, you will provide on-site and hands-on technical support to our end users, working closely with our...


  • Warren, United States SISL Global Full time

    Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction.Key Responsibilities: Provide second-level technical support for desktop/laptop...


  • Warren, United States SISL Global Full time

    Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide second-level technical support for desktop/laptop...


  • warren, United States SISL Global Full time

    Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction.Key Responsibilities:· Provide second-level technical support for desktop/laptop...


  • Warren, United States Cogliano IT Staffing Full time

    Desktop Support Technician needed for a Contract to Hire position in Warren, OH! The Desktop Support Technicians will be full-time onsite at a customer site performing the following duties: Desktop Technician will provide day to day local\remote. desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve...


  • Warren, Michigan, United States SISL Global Full time

    Desktop Support Technician Job DescriptionSISL Global is seeking an experienced Desktop Support Technician to join our team. As a key member of our IT department, you will provide advanced technical support and troubleshooting to end-users, ensuring optimal performance and user satisfaction.Key Responsibilities:Provide second-level technical support for...

  • IT Support Specialist

    4 weeks ago


    Warren, Michigan, United States Cogliano IT Staffing Full time

    Desktop Support Technician Job OverviewWe are seeking a skilled Desktop Support Technician to join our team in Warren, OH. This is a Contract to Hire position that offers an excellent opportunity for professionals with a strong background in Windows desktop support.About the Role:Provide day-to-day local and remote desktop support to clientsResolve customer...


  • Warren, United States SISL Global Full time

    DFSO Job Profile :• FSO is hands and feet for Implementation partner & End client both.• He will be pulled for any outage, network, AD, server, data center team, construction, production, operation, development ( wherever they need some physical touch labor to pick up equipment and deliver assets within campus/facility ).• Installing, repairing, and...

  • Help Desk Technician

    2 weeks ago


    Warren, Michigan, United States SISL Global Full time

    Job SummarySISL Global is seeking an experienced Desktop Support Specialist to join our IT team. As a Desktop Support Specialist, you will be responsible for installing, configuring, and maintaining desktop systems, as well as providing technical support to our employees.Key Responsibilities: Install, configure, and maintain desktop systems, printers, and...


  • Warren, United States Unified Business Technologies Full time

    Description Job Description: Desktop Support Administrator Position Overview: We are seeking a skilled Desktop Support Administrator to provide comprehensive technical support and administration for desktop systems. The ideal candidate will be responsible for hardware and software troubleshooting, user support, and ensuring the efficient operation of IT...


  • Warren, Michigan, United States Healthcare Support Full time

    Job Title: Nurse Specialist in Operating Room">About the Job:We are seeking a skilled and dedicated Nurse Specialist in Operating Room to join our team at Healthcare Support.Responsibilities:This is a travel nursing opportunity for a Nurse Specialist in Operating Room with 2+ years of experience within this specialty. As a key member of our team, you will...


  • Warren, Michigan, United States Healthcare Support Full time

    About Healthcare Support">Healthcare Support has developed a reputation as one of the country's top healthcare employment partners. We are a trusted partner to many of the nation's top healthcare organizations, providing national healthcare and medical recruiting services with the highest degree of success.Opportunity DetailsSkill: Home HealthLocation:...

  • Support Specialist

    3 days ago


    Warren, Michigan, United States Hope Network Southeast Full time

    About the RoleThe Support Specialist will be responsible for providing assistance with daily living tasks, such as meal preparation, medication management, and personal care. You will also help individuals served develop skills for independence and community participation.Average salary for this position is $40,000 - $55,000 per year.


  • Warren, Michigan, United States Leader Communications Inc Full time

    About the RoleWe are seeking a highly experienced Server Administration Specialist to join our team at Leader Communications Inc. in Detroit, MI.This position comes with a $1,000 sign-on bonus and offers a competitive salary of $85,000 - $110,000 per year, depending on experience.The successful candidate will be responsible for providing comprehensive server...


  • Warren, Michigan, United States Pomeroy Full time

    Job Title: IT Systems Support SpecialistPomeroy is seeking an experienced IT Systems Support Specialist to join our team.We are looking for a highly skilled professional with expertise in Hardware Installation, Repair, and Maintenance. As an IT Systems Support Specialist, you will provide on-site field support to customers, ensuring the operational quality...


  • Warren, Michigan, United States ExpertCare Full time

    At ExpertCare, we're a family dedicated to fostering success and happiness. As a Caregiver Support Specialist, you'll provide compassionate 1:1 support in recipients' homes, engaging them in skill-building activities that empower and encourage growth. You'll also bring recipients into the community to nurture their personal goals.We value inspiration and...


  • Warren, Maine, United States Firefly Autism Full time

    Behavioral Support Specialist Job DescriptionFirefly Autism is seeking a highly motivated and compassionate individual to join our team as a Behavioral Support Specialist. In this role, you will have the opportunity to work directly with individuals with autism and their families to develop and implement personalized behavior support plans.About the...


  • Warren, Michigan, United States Jushi Full time

    Role Summary: We are looking for a skilled and dedicated Dispensary Support Specialist to support our team at Jushi, a leading cannabis management services provider. As a Dispensary Support Specialist, you will be responsible for providing exceptional customer service, maintaining store inventory, and ensuring compliance with regulations. Our ideal candidate...


  • Warren, Michigan, United States Northwest Bank Full time

    Job OverviewNorthwest Bank is seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to clients.


  • Warren, United States PSG Global Solutions Full time

    The Studio Support Coordinator will assist team members within their assigned studio to coordinate and/or complete specific tasks and special requests. This role will also collaborate with other Studio Support Coordinators, as well as: Facilities, Sh Support, Administrative, Specialist, Staffing, Technology