Content Moderator Specialist
1 day ago
This is a full-time position at our Port Saint Lucie, Florida location.
About the Role:We are seeking a highly motivated and detail-oriented Content Moderator Specialist to join our team. As a Content Moderator Specialist, you will be responsible for reviewing user-generated content on our clients' platforms to ensure it meets community guidelines. This role requires strong analytical skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities:- Review content to determine if it meets community guidelines
- Escalate any content that violates parameters set by the client
- Participate in frequent refresher training to stay up-to-date on policies and procedures
- Comply with performance indicators and parameters defined by the client
- Investigate and resolve complex issues related to content within agreed-upon turnaround times and standards of quality
- Maintain confidentiality and handle customer information securely
- Bilingual Portuguese/English (written and spoken)
- High school diploma or equivalent required; experience navigating internet websites, including social media and commercial sites, preferred
- Strong emotional intelligence and resilience
- Ability to review internet content that may be deemed inappropriate or contain explicit material
- Attention to detail and logical problem-solving skills
- Predictable and reliable attendance
- A competitive salary of $38,000 per year, plus benefits
- Opportunities for professional growth and development
- A collaborative and engaging work environment
- The chance to work with a global company that values diversity and inclusion
We are a leading digital business services company that helps brands streamline their operations and improve customer experiences. Our team members are passionate about delivering exceptional service and making a positive impact on our communities. We offer a range of benefits, including paid training, competitive wages, and opportunities for advancement.
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