Cloud Infrastructure SME

2 weeks ago

Frisco, United States Softworld Inc Full time

***Due to the nature of the work being performed US Citizenship is required***

Job Title: Cloud Infrastructure SME

Location: Frisco TX 75034 Remote live in Texas, but open to outside of TX as well (TX strongly preferred)

Onsite Requirements:

Implement the Cloud Infrastructure, Operations, DevOps, CI/CD, IaC
Strong experience with multi-cloud environment including AWS and GCP
Strong experience with Terraform, Kubernetes, GitHub, and configuration management tools such as Ansible is preferred.

Job Description:

Role Overview:

As the SME (Subject Matter Expert) Engineer, Cloud Engineering & Operations you will be part of Technology Services - Infrastructure and Information Security Enablement (IISE) organization reporting to our director.
Your objective will be to implement the Cloud Infrastructure, Operations, DevOps, CI/CD. Mentoring and coaching the 24x7 team of Cloud Operations Engineers based in US, LATAM, and India is a major part of this role and key to your success.
This is a very hands-on role, so coding is the other piece of this puzzle.

About The Role:

Lead the transition from on-prem traditional infrastructure operational responsibilities to supporting a cloud-first environment.
Support in the definition of cloud operational responsibilities including operational health, lifecycle management, capacity management & cost optimization, image & patch management, and availability & continuity.
Implementation and automation of cloud operational responsibilities including maintaining a 24x7 model.
Monitor and react to incidents including partnering with application owners, product engineers and cloud service provider where necessary.
Partner with the Cloud Infrastructure Engineering team to ensure continuity from build to run operations.
Define and report on Key Performance Indicators on all aspects of the operating model on an ongoing basis

About You:


5+ years of experience in IT and Computer Science with a Development background; Networking, IAM, and Security expertise required.
Bachelor's degree or higher education with Computer Science or related field of study preferred.
Strong experience with multi-cloud environment including AWS and GCP
Strong experience with Terraform, Kubernetes, GitHub, and configuration management tools such as Ansible is preferred.
Strong understanding of programming language such as Python or JavaScript.
Experience with ITIL and processes such as incident, request, change, configuration, and problem.
History of meeting deadlines, collaboration across teams, and creative problem-solving
Ability and desire to effectively mentor junior and mid-level team members

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