Pharmacy Technician Bedside Delivery

Pharmacy Technician Bedside Delivery - PRN MedStar Pharmacy is committed to providing world‑class compassionate care to every patient every time at every touch point. The Bedside Delivery Pharmacy Technician is responsible for all pharmacy tasks relating to the bedside delivery program, including facilitating patient participation; acting as a liaison between patients and physicians, social workers, nurses, and inpatient/outpatient pharmacy staff; preparing prescriptions; and coordinating payment and deliveries. Primary Duties And Responsibilities Communicates with patient regarding prescription cost/co‑pays and their ability to pay. Collects payment for prescriptions, processes cash, check, credit card transactions, secures appropriate signatures, and ensures compliance with HIPAA requirements. Delivers prescriptions to patient’s room and shows medications; offers and facilitates counseling by a pharmacist if requested; hands prescriptions to patient’s nurse in secure bag for storage on the floor until patient is discharged. Identifies discharge patients via the EMR, educates patients about the benefits of the bedside delivery program, and encourages and facilitates participation. Works to eliminate any barriers to participation. Coordinates with bedside liaison/runner and pharmacy staff to organize bedside delivery prescriptions in designated areas of the pharmacy in order of priority. Changes priorities of bedside prescriptions in the pharmacy system. Performs data entry of new prescriptions in the pharmacy system including demographics, insurance plans and prescription information according to policy. Brings to a pharmacist’s attention any claims requiring overrides, troubleshoots insurance claim rejects, and follows up on problem prescriptions. Collaborates with social workers, nurses, physicians and other pharmacy staff to troubleshoot any issues requiring intervention, including prior authorizations, clarifications, re‑writes, referrals and alternative medications. Works with all members of a patient’s healthcare team to secure prescriptions in advance of discharge ensuring that prescriptions are either brought or sent to the pharmacy for filling. Attends daily/weekly/monthly meetings with interdisciplinary teams to grow the program through promotional events, education and relationship building. Performs other duties as assigned. Documents the delivery of the bedside medications in the EMR at the time of delivery to include time, date, nurse name / family member and notes about the medications. Identifies and pursues new areas of business opportunity within the facilities for bedside delivery. Facilitates and maintains collaborative internal partnerships to ensure maximum prescription volumes and capture rates. Works directly with social workers and case management to determine financial needs for discharge patients’ prescriptions. Participates in daily rounding with the multidisciplinary team to exchange information about discharge, including discharge location, potential discharge date and time, discharge pick‑up plans and discharge medications. Identifies pharmacy benefits in the EMR. Contacts outside pharmacies to gather information and resolve pharmacy benefits coverage and prescription eligibility and claim problems. Minimal Qualifications Education High School Diploma or GED required or equivalent. Associate’s degree in a related field preferred. Experience 5–7 years Retail or ambulatory care pharmacy experience required. Customer service experience and sales experience preferred. Licenses and Certifications PTCB – Pharmacy Technician Certification Board upon hire required or the ExCPT (Exam for the Certification of Pharmacy Technicians) upon hire required. Pharmacy technician licensure or registration as required by the state where the pharmacy is located upon hire required. Compensation USD $22.04 - USD $38.41 /Hr. Seniority level Not Applicable Employment type Full‑time Job function Health Care Provider Industries Hospitals and Health Care #J-18808-Ljbffr