Business Analyst/Tester

OverviewJoin to apply for the Business Analyst/Tester role at Dev Technology Group, Inc.Dev Technology Group is recruiting for a Business Analyst with testing experience to support a system that automates critical processes for both our government customer and noncitizens in the US. The candidate must be able to perform business analysis, testing, and production support. The ideal candidate can work independently and collaboratively and is interested in supporting an important government mission.Clearance: Ability to obtain the required government Public Trust security clearanceStatus: This is a hybrid position in Washington, D.C.What You'll Be DoingWork as an active member of an Agile development team, participate in all Agile ceremonies, update Jira tasks daily, and contribute to continuous improvement processes.Collaborate with team members and stakeholders to design, develop, test, and implement secure solutions that meet the client’s needs and efficiently utilize system resources.Assist other developers in building and maintaining Non-Production environments and the CI/CD pipeline.Troubleshoot complex issues in Production and Non-Production environments, while providing Production Tier III support.Learn new technical skills as needed to support the program.Analyze, design, and test solutions to meet client needs, and rotate with team members to provide Tier III support to customers.Interact with clients experiencing issues with the system and answer questions.Help design, document, and maintain system troubleshooting processes; update and enhance the issue knowledge base.Assist with the compilation of monthly system metric reports and maintain the organization of the Confluence collaborative site.Perform quality assurance and review the work of peers; identify and communicate areas for improvement in the application, customer business processes, and internal team operations.Required Education, Skills and Experience3+ years of BA experience (including 1 year of testing), or equivalent combination of education and experienceStrong verbal and written communication skills, including technical writing skillsCritical thinking skills – clearly define a problem or need, objectively analyze data, and use logical reasoning to draw well-supported conclusions/solutionsAbility to document a process flow, understand the business process with the client, and implement it into an applicationAbility to assess application functionality, create test cases, perform testing, and document test resultsDetail-oriented with a high level of accuracyStrong interpersonal skills, diplomacy, and professionalismTeam player who can take initiative, but can work independently and follow directions as neededSolid organization and time management skills with ability to prioritize tasks in a fast-paced environmentDesire to learn new skills, including self-studyPreferred Skills and ExperienceFamiliarity with Lean principles, SAFe, and Kanban or other Agile methodologies besides ScrumExperience supporting a Federal Government clientExperience with an automated testing toolExperience in undergoing Security Audits and writing Security SOPs, and knowledge of/compliance with NIST controlsICE cleared or any other current DHS clearanceOur estimated salary range for this position is $85,000 - $105,000. This presented salary range is not a guarantee of compensation or salary. Offered salary is based on education, experience, geographic location, and possibly contractual requirements as appropriate to the role. *Salary could fall outside of this range.Who We AreDev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client’s missions forward through innovation. We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management.As a Washington Post Top Workplace award winner for the past TWELVE years in a row, the Top Workplaces USA for the past five years, and a recipient of the Companies As Responsive Employers (CARE) Award for the past six years, Dev Technology employees enjoy:Generous and flexible time-off policyFlexible work schedules and telework options, including remote work availability for eligible projectsCareer development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunitiesIndustry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more401K matching with a 5% matching contributionRegular team and company social events including our annual party, happy hours, fitness challenges, and moreA focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer effortsTo learn more about working at Dev Technology visit the Working At Dev Technology GroupEqual Opportunity Employer / Individuals with Disabilities / Protected VeteransDev Technology Group operates in the following states: AL, AR, AZ, CO, DC, FL, GA, ID, IL, IN, MD, MA, ME, MI, MN, MO, NC, NJ, OH, OR, PA, SC, TN, TX, VA, WV.SMS Terms and Privacy NoticeDev Technology Group offers you the option to engage in SMS text conversations about your job application. 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