Quality Technician

We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Here's a snapshot of the benefits you can expect:

- Medical Benefits: Choose from multiple plans to access preventive care, extensive provider networks, and affordable prescription medications, with options for Health Savings Accounts (HSAs).

- Dental and Vision Benefits: Affordable coverage for routine and specialized dental care, along with vision benefits covering exams, lenses, and frames.

- Retirement Planning: Our 401(k) plan includes a company match to help you build a secure retirement.

- Employee Assistance Program: Receive confidential counseling and guidance for personal challenges, legal and financial issues, and more.

- Employee Discount Program: Save on a wide range of products and services through our partnerships.

- Additional Incentives: Life and Accidental Death and Dismemberment (AD&D) Insurance as well as Voluntary Short-Term and Long-Term Disability Insurance options.

- Bonus Opportunities: This position is eligible to participate in our bonus program.

Essential Job Responsibilities and Duties

• Perform donor record file review, which includes medical reports, equipment incidents, and communication
• Perform equipment quality control review
• Review medical reports and communication
• Verification and release of donor testing samples and plasma shipment
• Responsible for the inspection and release of incoming supplies
• Initiate and review deviation reports as needed
• Reviews the documentation of unsuitable test results and the disposition of the associated units
• Review donor adverse events
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintain an open line of communication with Management
• Ensure and maintain the confidentiality of all personnel, donor, and center information
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Other duties as assigned

Qualifications

• High school diploma required, Associates degree preferred.
• Six (6) months experience in a similar role: record review, employee performance training, analysis, or inspection of equipment required.

Requirements

• Strong analytical, problem-solving, and organizational skills
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Demonstrate discretion when dealing with confidential information
• Ability to work on multiple projects concurrently
• Ability to work independently and manage deadlines efficiently
• Excellent verbal and written communication skills

Physical Requirements

• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
• Ability to sit for extended periods for up to four (4) hours at a time
• Ability to lift, tug, and pull up to fifty (50) pounds

Work Environment

• A typical work environment with moderate noise level
• May be exposed to freezing temperatures for short periods of time
• Occupational exposure to bloodborne pathogens

Disclaimer

This job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.

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