Breakfast and Laundry Attendant-Fairfield Inn Collinsville

4 weeks ago

Collinsville, United States M&R Hotel Management Full time
Breakfast & Laundry Attendant

SUMMARY:

The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests. Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction.

RESPONSIBILITIES:
  • Providing personalized service to all guests.
  • Taking inventory of food, beverages and supplies for each day. Ordering or purchasing food supplies.
  • Preparing foods such as fruit and milk machines or dispensers.
  • Stocking coffee, juice, and milk machines or dispensers.
  • Setting out/arranging cold food such as sweet rolls, muffins, donuts, cereal, etc, for self-service.
  • Clearing and cleaning tables as they are vacated.
  • Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning.
  • Removing trash.
  • Restocking self-service food and supplies as needed.
  • Washing serving equipment and returning it to storage.
  • All duties around preparation, set up, and service of the complimentary breakfast. Returning reusable supplies to storage.
  • Formulates washing formula for stained loads and all other laundry products processed through the laundry area including food and beverage items.
  • Sorts dirty linen by product type.
  • Identifies worn and torn linen and keep track of rag outs on a discard form.
  • Participates in monthly linen inventory.
  • Ensures the washing of linen is up to standard before placing into inventory.
  • Communicates any maintenance and upkeep issues to appropriate person relating to all laundry equipment.
  • Coordinates with the Engineering Department any routine maintenance of the equipment or outstanding repairs.
  • Suggests methods for increasing laundry efficiency.
  • Organizes linen in such a way that it is sorted by type, loaded on carts and put up neatly on the linen storage racks.
  • Works in a fast-paced environment with time constraints and timing deadlines related to production standards and requirements.
  • Multitasking with linen in various machines running at the same time with different products.
  • Ensures that the proper amount of linen is ready and available to disperse to the guest floors. Shortages of linen in the housekeeping storage areas should not exist.
  • Main duties include folding linen and terry cloth items in a neat pristine fashion.
  • Sets the wash and dry cycles on the machines based on products being laundered.
  • Ensures that work is closely coordinated with housekeeping to determine the proper level of products is kept in the laundry storage areas on the guest floors.
  • Must be able to work a flexible schedule to include weekends and holidays.
  • Performs other reasonable duties as directed by the leadership team.
  • Understands that business demands sometimes make it necessary to move employees from their accustomed shifts to other shifts.
  • Maintains a professional appearance in appropriate uniform.
  • Maintains the cleanliness and neatness of the laundry area and the equipment.
  • Possesses the ability to work well with other team members.
  • Knows all safety and emergency procedures.
  • Must demonstrate a positive attitude with an outgoing and friendly personality towards all guests when in guest areas.
  • Each associate will be required to follow the rules as found in the M&R Employee Handbook
  • Perform other duties as assigned by management of which employee is capable of performing

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