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Epic Application Coordinator Jr Level

1 month ago

Baltimore, United States Johns Hopkins Medicine Full time

Job Details

Requisition #: 643020 Location: Johns Hopkins Health System,

Baltimore,

MD 21201 Category: Information Technology Schedule: Day Shift Modified Hybrid (Monday-Friday) 8:30am-5:00pm.

There might be a need for weekend work Special Project and Go Lives.

IT@JH Epic Application Coordinator-Junior Level (Cadence)

Johns Hopkins Medicine has FIVE levels to its Application Coordinator roles. This enriching and rewarding career opportunity was created to fit a variety of skill sets and talents across IT, Clinical, and Business areas that support our medical communities.

The Application Coordinator for the Cadence Team is directly responsible for the methods by which patients access outpatient care, as well as Telemedicine visits, at Johns Hopkins Medicine. They collaborate directly with Revenue Cycle operational leadership, partnering to devise and implement innovative solutions, as well as maintaining existing infrastructure that supports thousands of end-users involved in the scheduling and registration of patients.

This position represents an opportunity to join our Epic Cadence team at one of the three levels described below.

General Position Summary:

The Application Coordinator (AC) participates in the development and design of the application(s) for which the AC is responsible and is required to gain an in-depth knowledge of the assigned Epic module(s).

Demonstrates basic knowledge of computer systems, applications and interfaces as acquired through a degree program in Business Administration, Information Technology, Computer Engineering, or Clinical studies.

Exhibits ability to gather the appropriate data and devise and design simple systems solutions to user issues and problems.

Demonstrates ability to devise simple benchmarking metrics to assess system performance.

Demonstrates a basic understanding of the clinical or business operations functions.

Demonstrates attention to detail in data gathering, specifications development and documentation and record keeping.

Communicates effectively with users, colleagues and developers.

Demonstrates basic degree of analytical skill.

Works under direct supervision in support of team initiatives.

Required Job Qualifications for Application Coordinator Associate Roles:

Education: Baccalaureate degree in Business Administration, Information Technology, Computer Engineering or Clinical studies. A GPA of 3.5 or better.

Certifications: Required to complete and pass certification in assigned EPIC application module(s) within 120 days of employment in this role.

Experience: Work experience in a professional environment as obtained through an internship or fellowship program.

Preferred Job Qualifications for Application Coordinator Associate Roles:

Knowledge of implementing clinical and/or healthcare business information systems in a large-scale and complex healthcare organization as obtained through the candidate's field of study.

Knowledge of the current healthcare environment as obtained through the candidate's course of study is preferred.

Knowledge, Skills, & Abilities (KSA's):

Ability to handle analysis, design, system configuration and testing tasks at a basic level of complexity.

Excellent customer service skills.

Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education.

Strong organizational skills in managing priorities.

Uses critical thinking skills for assigned tasks.

Detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design.

Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, with proficiency in Microsoft Visio and Project.

Demonstrated knowledge of project management principles as obtained through the candidate's field of study.

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