Director of Community Outreach

Interested in joining The Kensington Family?APPLY NOWWhy Kensington Place? Because Our Promise is to love and care for your family as we do our own…and this extends to our team members tooBecome part of a community that’s driven by its unique core values:aLove for Seniors, Respect for Each Other, Passion for Excellence, and a Spirit to Serve.Partner with us to find your path, grow your purpose, and expect the unexpected: deeper connections, better opportunities, and a stronger sense of belonging.Salary: $100,000-$125,000 based on experienceWork Location: In-Person at Kensington place Redwood CitySchedule: Sunday – ThursdayWhat does Kensington Senior Living offer you?Competitive SalaryHealth, Dental, Vision, Life Insurance, and other optional benefits.401(k) PlanPaid VacationEmployee Assistance ProgramEmployee Referral Bonus ProgramComplimentary MealsGrowth OpportunitiesDirector of Community Outreach is responsible for assessing and cultivating potential referral sources and maintaining existing relationships within the external referral network. The Director of Community Outreach also assists in any and all aspects of the sales and marketing operations to build census and prospect awareness.Duties and Responsibilities:Develop annual and quarterly outreach and event plans based on current community needs and objectives. Attend regular reviews of progress against team and personal goals, discuss completed community outreach activities, and plan strategic outreach visits.Cultivate and maintain a network of quality clinical and non‑clinical referral sources who drive qualified traffic resulting in sales conversions to various neighborhoods at the Community.Maintain and build professional referral source database, documenting all professional contacts and ensuring accurate records of all activities including appointments and lead information are maintained. Each referral source’s status is continuously assessed for frequency and quality. Follow‑up appropriately with all referral sources once a resident has deposited and moved‑in.Visit existing residents that have been sent to a hospital or rehab, and meet with social workers to educate them about Kensington’s on‑site community services available at discharge.Develop the special event strategy designed to expose the marketplace and professional referral sources to Kensington Senior Living. Facilitate and manage on‑site special events to be regularly held on‑site at the community.Represent Kensington Senior Living at local events, networking associations, community and corporate functions, health fairs, etc. as appropriate.Keep accurate inventory of all promotional items and submit requests for reorder and new items as needed.Assist in conducting periodic competitive reviews to better understand the marketplace, the Community’s positioning, and anticipate consumer needs and concerns.Attend training courses and participate in other professional development activities as required.Knowledge and Skill:Must have excellent verbal skills and communication abilities.Ability to work effectively within a team‑based environment.Strong time management and organizational skills.Must have excellent computer skills, including Word, Excel, Outlook, Power Point, and Property Management System.Qualifications:Must be able to clearly and proficiently communicate with people of all ages and abilities, displaying consideration of their rights and sensitivities, while maintaining an energetic, positive attitude.Must be able to read and write English, and follow verbal and written instructions.Must maintain a clean and well‑groomed appearance and follow the dress code as outlined in the employee handbook.Ability to work flexible hours including weekends and evenings.Be in good health, and physically and mentally capable of performing assigned tasks.Demonstrate freedom from pulmonary tuberculosis by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.Must be cleared in a criminal background check administered in the state of California.Minimum of 2 years in similar position, with preferable retirement living or home‑care background.High school or equivalent diploma required. Undergraduate college degree preferred.Must have reliable transportation to conduct outreach visits on a continuous basis.Mental and Physical Requirements:Requires ability to stand and walk short and long distances for extended periods of time.Must be able to lift and/or carry objects in excess of 25 pounds.Requires reaching above, below, and at shoulder height.Ability to remain calm and positive in stressful situations. #J-18808-Ljbffr