Housekeeping Room Attendant

3 months ago

Charlotte, United States Omni Hotels Full time

Location:

Charlotte Hotel

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlottes financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlottes associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Job Description:

The Room Attendant will service vacant or occupied guest rooms in accordance with Omni Standards.

Responsibilities:
  • Complete full service for assigned number of rooms within allotted time
  • Keep housekeeping supply cart neat and organized at all times
  • Remove room service tables and trays from guest rooms and place in designated service landing areas
  • Maintain guest hallways neat and free of linen at all times
  • Check all equipment prior to and after its use to ensure that it is in good working order
  • Place room attendant In room sign on the outside of guest door while room is being serviced
  • To be thoroughly knowledgeable of Room Attendant Moments of Service scenarios, and execute to standard.
  • Adhere to PDQ standards
  • Position housekeeping cart in front of guest room door when servicing vacant rooms. Ensure guest room door is shut while servicing a vacant guest room. When servicing an occupied guest room ensure guest room door is open.
  • Follow guest identification procedures before letting persons into guest rooms
  • Ensure all lost and found items are logged appropriately
  • Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process
  • To be thoroughly knowledgeable Housekeeping Moments of Service scenarios, and execute to standard.
  • Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program)
  • To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage)
  • To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing
  • Maintain Four Diamond Standards of guest service
  • Aid guests in locating other areas of the hotel (walk them to destination if possible)
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
  • Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
  • Be pleasant, smile and greet all guests, using surnames when obtained
  • Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity.
  • Deliver personalized, memorable guest experiences by utilizing the Power of One
  • Perform other duties | special projects as assigned by Housekeeping Management
Qualifications:
  • Customer service and verbal communication skills
  • Maintain professional, friendly demeanor
  • Possess a high standard of cleanliness and organization
  • Prior housekeeping experience required or other relevant environmental services experience
  • Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
  • Lift, carry, and place objects weighing up to 30 lbs without assistance. Push/pull objects weighing up to 75 lbs without assistance.
  • Must live within 100 miles of the hotel location.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, North Carolina, United States Omni Hotels Full time

    Housekeeping Room Attendant Job SummaryOmni Hotels is seeking a skilled Housekeeping Room Attendant to join our team. As a Housekeeping Room Attendant, you will be responsible for ensuring the cleanliness and comfort of our guest rooms.Key Responsibilities:Service vacant or occupied guest rooms in accordance with Omni StandardsKeep housekeeping supply cart...

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, North Carolina, United States StepStone Hospitality Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at StepStone Hospitality. As a Housekeeping Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of all assigned rooms and suites. This is a full-time position that requires a strong work ethic and excellent...

  • Housekeeping Room Attendant

    1 month ago

    Charlotte, North Carolina, United States StepStone Hospitality Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at StepStone Hospitality. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and suites.Key ResponsibilitiesReport to the Housekeeping Office at the beginning of shift,...

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, North Carolina, United States StepStone Hospitality Inc. Full time

    Job DescriptionAs a Housekeeping Room Attendant at StepStone Hospitality Inc., you will be responsible for ensuring the cleanliness and maintenance of all assigned rooms and suites. This includes bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.Key responsibilities...

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, United States JobGet Staffing Full time

    Housekeeping Room Attendant- Element: Charlotte, NCJobGet Staffing is looking for is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with JobGet Staffing is looking for:JobGet Staffing is looking for is...

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, United States JobGet Staffing Full time

    Housekeeping Room Attendant- Courtyard: Charlotte, NCJobGet Staffing is looking for is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with JobGet Staffing is looking for:JobGet Staffing is looking for is...

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, United States JobGet Staffing Full time

    Housekeeping Room Attendant- Element: Charlotte, NCJobGet Staffing is looking for is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with JobGet Staffing is looking for:JobGet Staffing is looking for is...

  • Housekeeping Room Attendant

    12 hours ago

    Charlotte, United States JobGet Staffing Full time

    Housekeeping Room Attendant- Element: Charlotte, NCJobGet Staffing is looking for is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with JobGet Staffing is looking for:JobGet Staffing is looking for is...

  • Housekeeping Room Attendant

    1 month ago

    Charlotte, North Carolina, United States Midas Hospitality Full time

    Job OverviewMidas Hospitality is seeking a detail-oriented Housekeeping Room Attendant to join our team at the Courtyard in Charlotte, NC. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guests.Key ResponsibilitiesSort, count, fold, mark, or carry linens.Make beds and replenish guestroom...

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, North Carolina, United States Midas Hospitality Full time

    About the Role:We are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at the Residence Inn hotel in Charlotte, NC.As a Housekeeping Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of hotel rooms to meet brand and guest satisfaction standards.Responsibilities:Clean and maintain...

  • Housekeeping Room Attendant- Element: Charlotte, NC

    2 months ago

    Charlotte, United States Midas Hospitality Full time

    Housekeeping Room Attendant- Element: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by Mogul. Recruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for Room Attendant, Housekeeping, Attendant, Hospitality

  • Housekeeping Room Attendant

    4 months ago

    Charlotte, United States StepStone Hospitality Full time

    Job Type Full-time Description Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations. Following the Core Responsibilities is a Physical Requirements category that is also...

  • Housekeeping Room Attendant

    2 weeks ago

    Charlotte, United States StepStone Hospitality Full time

    Job Type Full-time Description Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations. Following the Core Responsibilities is a Physical Requirements category that is also...

  • Housekeeping Room Attendant

    2 weeks ago

    Charlotte, United States StepStone Hospitality Full time

    Job Type Full-time Description Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations. Following the Core Responsibilities is a Physical Requirements category that is also...

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, North Carolina, United States Midas Hospitality Full time

    Housekeeping Room Attendant OpportunityMidas Hospitality is a leading hospitality company recognized for its commitment to excellence and employee satisfaction.About the RoleWe are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at the Courtyard in Charlotte. As a key member of our housekeeping team, you will be...

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, North Carolina, United States Midas Hospitality Full time

    Housekeeping Room Attendant OpportunityMidas Hospitality is a leading hospitality company that values its associates and strives to provide a positive work environment. We are currently seeking a Housekeeping Room Attendant to join our team at the Residence Inn hotel in Charlotte, NC.Key Responsibilities:Ensure the cleanliness and organization of guest rooms...

  • Housekeeping Room Attendant

    4 weeks ago

    Charlotte, North Carolina, United States Midas Hospitality Full time

    Job DescriptionHousekeeping Room Attendant- Element: Charlotte, NCMidas Hospitality is a leading hospitality company recognized for its commitment to excellence and employee satisfaction.As a Housekeeping Room Attendant, you will play a crucial role in ensuring the cleanliness and comfort of our hotel rooms.Key Responsibilities:Sorts, counts, folds, marks,...

  • Housekeeping Room Attendant

    1 month ago

    Charlotte, North Carolina, United States Midas Hospitality Full time

    About the RoleMidas Hospitality is seeking a Housekeeping Room Attendant to join our team at the Courtyard located in Charlotte, NC. As a Housekeeping Room Attendant, you will be responsible for ensuring the cleanliness of the hotel to brand, company, and guest satisfaction.Key ResponsibilitiesSorts, counts, folds, marks, or carries linens.Makes...

  • Housekeeping Attendant

    4 weeks ago

    Charlotte, North Carolina, United States Dimension Hospitality Full time

    Job Summary: We are seeking a detail-oriented and organized Housekeeping Attendant to join our team at Dimension Hospitality. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and organization of our guest rooms and public areas.Key Responsibilities:Maintain Guest Rooms: Ensure that all guest rooms are clean,...

  • Housekeeping Room Attendant

    4 months ago

    Charlotte, United States StepStone Hospitality Full time

    Job Type Full-timeDescriptionBelow are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations.Following the Core Responsibilities is a Physical Requirements category that is also...