Operations Manager

1 week ago

Miami, United States FS-Curtis Full time
Operations Manager

Department: Manufacturing/Operations/Service

Employment Type: Full Time

Location: Miami

Description

Manages and oversees all operations activities; ensures that all operations functions are performed in a timely, cost-effective manner consistent with established operations procedures and requirements.

Key Responsibilities

Production Management:
  • Plan, organize, and direct production, administrative, and warehouse activities to meet or exceed established production goals in a cost-effective manner
  • Design, develop, and implement processes that increase yield and/or improve quality for all manufacturing
  • Perform workflow analysis and develop methods for the production team
  • Coordinate with managers and supervisors to establish production and quality control standards
Customer Service:
  • Coordinate with the service manager to resolve all operational customer complaints
Process Improvement:
  • Develop, implement, and maintain processes, procedures, and programs to improve the safety, productivity, and profitability of the operation
  • Implement and maintain DOT/OSHA and company programs and standards
  • Ensure that employees and managers have the required safety training and are consistently working in a safe manner; develop and implement safety programs to reduce accidents and injuries
Resource Management:
  • Coordinate with managers to address organizational needs, equipment utilization, and maintenance
  • Ensure that operational supplies are on hand and available at all times
  • Ensure that warehouse operations comply with federal, state, local, and/or company policies and regulations
Reporting and Budgeting:
  • Prepare all required reports and correspondence
  • Implement, and monitor the department budget; manage expenses within approved budget constraints
Continuous Improvement:
  • Identify, document, and implement opportunities for continuous improvement
  • Keep up to date on overall activities of the team, identifying problem areas and taking corrective actions
Supervisory Responsibilities: Directly and/or indirectly supervise employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Skills, Knowledge and Expertise
  • Teambuilding and leadership skills, with the ability to enhance team productivity and work standards
  • Strong commitment to excellence and high standards
  • Exceptional verbal and written communication skills, including the ability to listen attentively and convey information clearly and effectively
  • Excellent problem-solving, process analysis, and business improvement skills
  • Basic competence in the duties and tasks of subordinates
  • Outstanding time-management skills, with a proven ability to manage multiple projects simultaneously while meeting deadlines
  • Good judgment with the ability to make timely and sound decisions
  • Detail-oriented and highly organized, with the ability to prioritize duties and responsibilities
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Self-motivated, resourceful, and adaptable; able to work independently within a team-focused environment1
  • Proficient in O365
  • Strong interpersonal skills
  • Ability to effectively interact with a diverse range of individuals at all organizational levels
  • Bilingual skills are a plus
  • Ability to understand and adhere to all safety requirements and precautions
  • Capability to perform necessary physical labor
  • Ability to communicate effectively with people from various backgrounds and at all levels
  • Strong interpersonal influence, with the ability to collaborate and work closely with other departments and leadership18.
  • A strong personal desire for improvement and the motivation to inspire others to improve continuously
  • Proficiency with Microsoft Office 365 software; SAP experience is preferred
  • Education: Bachelor's Degree (BA) from a four-year college or university, or three to five years of related experience and/or training, or an equivalent combination of education and experience

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