Life Safety Service Representative, Electronic

2 months ago


Salem, United States Johnson Controls Full time

Build your best future with the Johnson Controls Team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away 

What we offer 

  • Competitive salary
  • Paid vacation/holidays/sick time- 15 days of vacation first year
  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
  • Company vehicle
  • Check us out

What you will do  

Under specific direction is responsible for the sale of Johnson Controls service offerings to owners, primarily at the Director level. Promote the Johnson Controls value proposition to building owners by providing technical solutions and operational expertise. Builds and manages long term customer relationships/partnerships with target and managed accounts. Responsible for customer satisfaction. Selling Security and Integrated Systems to the construction industry. Performs the sales process to cultivate and manage long-term relationships and seeking out, qualifying and closing new sales opportunities. Obtain and close sales monthly. Seeks to expand the depth and breadth of Johnson Controls offerings within an account.  We can offer a sign-on bonus or relocation assistance.
 
How you will do it 

Builds partnering relationships with the assigned accounts to drive the penetration of the Security and Integrated products and service offerings. Maintains frequent face-to-face contact with the customers who most directly influence penetration. Actively listens, probes and identifies concerns. Addresses concerns and performance lapses. Understands the customer's business and speaks their language. Develops credibility, loyalty, trust and commitment. With assigned contractors, makes take-offs and bids the full spectrum of projects with the full spectrum of JCI offerings. With assigned consulting engineers, drives specifications of the full spectrum of projects towards the JCI offering. With assigned owner accounts, drives favorable specification. Keeps management informed of progress and account status. Calls for assistance from manager to keep the sales process moving. Demonstrates technical knowledge by writing the specification or matching the proposal to the building specifications to provide value to the customer and favorably position Johnson Controls. Under direction, qualifies and assesses potential customers. Teams with colleagues on individual projects based on account assignments. Honors the credit split guidelines and refers leads to other business segments. Develops relationships with internal operations and administrative staff to ensure customer satisfaction, and effectively and efficiently address issues. 

What we look for 

Required 

  • Degree or equivalent experience of more than eight years. 
  • A minimum of two (2) plus years of consultative progressive field sales experience in a highly complex sales process preferably in the Fire/Security/IT industry, with a strong emphasis on Security selling.  
  • Excellent initiative and interpersonal communication skills. 
  • Demonstrated ability to influence the market at key levels. Technically savvy 

 
 Preferred 

  • Bachelor’s degree in business or engineering. 
  • A proven track record of sales success in the Fire/Security/IT industry of five or more years 


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