Customer Advocate

2 days ago


Denver, United States Serenity Healthcare, LLC Full time

Customer Advocate
Onsite - Denver-Cherry Creek, CO

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Customer Advocate for our team. As a Customer Advocate, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine. 

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. 

Responsibilities 

  • Be the expert on TMS and Ketamine. Training and studies will be provided. 

  • Ownership for all patients on your provider’s schedule 

  • One on one meetings with patients to connect treatment solutions to their individual needs. 

  • Support healing through education, connection, and focus on TMS and Ketamine 

Benefits 

  • Accelerated healthcare career growth – rapid advancement opportunities     

  • Insurance benefits (Medical, Dental, Vision) and 401K    

  • 20 days off annually (10 PTO days and 10 Holidays)    

  • Employee access to Serenity’s treatment options  

Qualifications 

  • High School Diploma or GED.  

  • 2-3+ years of experience in a full-time customer service role. 

  • Excellent verbal and written communication, and basic math skills.     

  • Well-versed in de-escalation skills and ability to connect with individuals.   

About   
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.   
   
Learn More About Us   

  • About Serenity Healthcare   

  • Serenity’s Provided Services   

  • Meet our Patients   

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com 

*This position is contingent on successfully completing a criminal background check upon hire.

In accordance with Colorado's EqualPay for Equal Work Act this position pays $22/hour.


  • Customer Advocate

    2 months ago


    Denver, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Advocate Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Customer...

  • Customer Advocate

    2 months ago


    Denver, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer AdvocateOnsite - Denver-Cherry Creek, COLearn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are...

  • Customer Advocate

    4 months ago


    Denver, United States Safelite Full time

    The Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. What Youll Get ...


  • Denver, Colorado, United States Gusto Full time

    Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work...


  • Denver, United States Gusto Full time

    About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. Our mission is to create a world...

  • Guest Advocate

    3 days ago


    Denver, Colorado, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for delivering an exceptional shopping experience for our guests, ensuring they feel welcome, inspired, and rewarded.Key ResponsibilitiesProvide exceptional customer service, responding to guest...

  • Guest Advocate

    1 day ago


    Denver, Colorado, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for delivering an exceptional shopping experience for our guests, ensuring that they feel welcome, inspired, and rewarded.Key ResponsibilitiesProvide exceptional customer service, responding to guest...


  • Denver, Colorado, United States Empire Today Full time

    Position Overview:The Customer Service Specialist plays a crucial role in ensuring exceptional client experiences within the Market Operations team. This position is responsible for addressing escalated customer inquiries and overseeing administrative matters.Key Responsibilities:Act as the primary liaison for escalated customer concerns, ensuring timely and...

  • Patient Advocate

    4 days ago


    Denver, Colorado, United States Serenity Healthcare, LLC Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at Serenity Healthcare, LLC. As a Patient Advocate, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.Key ResponsibilitiesExpertise in TMS and Ketamine: Develop...


  • Denver, Colorado, United States Flock Group Full time

    Transform Customer Interactions At Flock Group, you will have a remarkable opportunity to contribute to the development of top-tier technology grounded in principled design. Leverage your expertise and enthusiasm in a rapidly expanding, venture-supported organization and take pride in fostering a safer, more just community.

  • Guest Advocate

    20 hours ago


    Denver, Colorado, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate in our Small Format stores. As a Guest Advocate, you will be responsible for creating a welcoming and inspiring experience for our guests, ensuring they feel valued and rewarded.Key ResponsibilitiesProvide exceptional guest service,...

  • Patient Care Advocate

    1 month ago


    Denver, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPCA (Patient Care Advocate) Serenity Healthcare is seeking a Patient Care Advocate to add to our team of clinical support staff that will help guide our patients in taking back their lives. As a Patient Care Advocate, you are the catalyst for helping patients qualify for interventional treatments and helping them understand the...

  • Patient Care Advocate

    1 month ago


    Denver, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPCA (Patient Care Advocate) Serenity Healthcare is seeking a Patient Care Advocate to add to our team of clinical support staff that will help guide our patients in taking back their lives. As a Patient Care Advocate, you are the catalyst for helping patients qualify for interventional treatments and helping them understand the...


  • Denver, United States AH Rocky Mountain Full time

    All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in...


  • Denver, Colorado, United States Intermountain Healthcare Full time

    Job Overview: This role involves providing financial guidance to patients who are uninsured or underinsured. The advocate will assess potential eligibility for Medicaid, assist with the application process, and offer education regarding the Affordable Care Act. Additionally, the advocate will help patients navigate the marketplace, arrange payment plans,...


  • Denver, Colorado, United States VASA Fitness Full time

    Member Services CoordinatorCOMPENSATION:Base hourly rate of $18.29, with opportunities for commission based on membership and personal training sales.Bilingual Spanish Speakers are WelcomeABOUT VASA FITNESSAt VASA Fitness, we are committed to providing an inclusive and innovative fitness environment for everyone. Our foundational values of unity, passion,...


  • Denver, Colorado, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Advocate. As a key member of our retail team, you will be responsible for delivering exceptional guest service and creating a welcoming experience for our customers.Key ResponsibilitiesGuest Service: Provide exceptional guest service by...


  • Denver, United States Datadog Full time

    As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. Youll advocate for the customer internally and f Manager, Customer Experience, Customer, Retail, Benefits, Relationship


  • Denver, Colorado, United States Monday Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Advocate. As a key member of our Customer Experience Team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Customer Engagement: Engage with customers across various...


  • Denver, United States Headway Workforce Solutions Full time

    Job DescriptionJob DescriptionOn behalf of our client, Headway Workforce Solutions is seeking outgoing and motivated part-time weekend brand advocates. Do you enjoy introducing people to new technologies and influencing their buying decisions? As a Brand Advocate, you will demonstrate and sell computing devices with Qualcomm processors inside at your...