Junior Infrastructure Specialist

2 weeks ago


Springfield, United States The Computer Merchant, LTD. Full time

JOB TITLE: Junior Infrastructure Specialist
JOB LOCATION: Springfield, Virginia - need to be on site occasionally, a day or two every few weeks and when they are doing an implementation for sure.
W2 Contract to Hire position - 5-Year Project
Hourly pay rate: 40-45
JOB NUMBER: 24-00745

Must be a US Citizen who is clearable - will obtain a Secret Security Clearance

Task Description:

The Junior HR Infrastructure Specialist will support the operations and maintenance of the TSA human capital technology stack. This stack runs primarily on AWS and includes technologies including ServiceNow, multiple databases, AWS services, Drupal, and containerization. Responsibilities may include system administration, platform administration, network engineering, and database administration.

Tasks include:Set up and maintain application environments and databases in accordance with industry best practices and TSA security guidance
Monitor, analyze, and tune system and application performance
Plan and support patch management for all applications, and apply patches to all system components
Plan and support application and platform upgrades
Work closely with security engineers to handle non-compliance and vulnerability issues
Assist other team members with research and troubleshooting of system errors and performance problems
Application and system maintenance – 50%
System performance activities – 20%
Patch management – 20%
Ad-hoc infrastructure and system administration activities – 10%


Required skills/Level of Experience:
Level 1: Minimum 1 to 3 year experience + Bachelor Degree or equivalent (Associate degree +2 years experience; 6 years experience; or relevant professional certification); Successful completion of higher education which has not resulted in a degree may be counted as one year of experience. Experience with AWS administration, including architecting and maintaining AWS solutions – 5+ yearsExperience with AWS administration, including architecting and maintaining AWS solutions – 2+ years
AWS certification at the Foundational level
Experience with database administration, modeling, tuning, backup and recovery – 2+ years
Experience with implementing and maintaining network configuration in cloud environments – 2+ years
Experience with supporting containerized solutions – 2+ years
Ability to research issues and provide solutions – 3+ years
Excellent customer relationship management skills including effective oral and written communications – 3+ years


Preferred skills: AWS certification at the Associate level
Understanding of SaaS platforms, such as ServiceNow and Salesforce
Experience with human capital systems, especially in support of Federal customers
Experience working in agile environment, preferably using SAFE


Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.


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