Sales & Event Manager | The Lenox Collection

2 months ago

Lenox, United States Columbia Hospitality Full time
Sales & Events Manager | The Lenox Collection

Let's start off with the most important part-what's in it for you:

The Perks

*Eligibility of perks is dependent upon job status
  • Salary Range $45,000.00 to $60,000.00 DOE
  • Incentive Eligible
  • Get Paid Daily (Make any day payday)
  • Paid Time off & Holiday Pay (Because Balance Matters)
  • Benefits - Medical, Dental, Vision, Disability, 401K
  • HSA/FSA Plans -with employer contribution
  • Values Based Culture (#OMGLIFE)
  • Culture Add (Creating Space for Fresh Perspectives)
  • Referral Bonus (Get Paid to Recruit)
  • Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel)
  • Employee Assistance Program
  • "Columbia Cares" Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
  • Online Learning Platform to Help You Grow
  • Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

The Perks

*Eligibility of perks is dependent upon job status
  • Paid Time Off (Because Balance Matters)
  • 401K Match (Free Money)
  • Values Based Culture (#OMGLIFE)
  • Benefits - Medical, Dental, Vision, Disability Coverage
  • Company Contributed HSA/FSA Plan
  • Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel)
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • Company Sponsored Life Insurance Policies
  • Employee Assistance Program
  • Team Member Outings
  • Diverse Work Group
  • "Columbia Cares" Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Ability to Climb the Ladder
  • Online Learning Platform to Help You Grow
The Brass Tacks

Sales
  • Through proactive sales efforts this position is responsible for meeting and exceeding sales goals of assigned market segments.
  • This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.
  • Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.
  • Reports weekly achievements against goals for prospecting, inquiries, activities, and industry events. Ability to adjust goals and achieve goals based on market conditions.
  • Solicit and secure new business for assigned market segments by making outside sales calls.
  • Participate in trade shows, promotional events, and industry events.
  • Conduct site inspections and client presentations.
  • Responds to inbound RFP's (requests for proposals) within 24 hours.
  • Knowledgeable with client negotiations, closing tactics, and contractual language.
  • Differentiate from the competition and bring value to potential customers.
  • Implement sales plan based on demand segments to maximize market share.
Event Management
  • Obtains necessary information to ensure efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc. Provides information to operating departments based on property guidelines.
  • Acts as a liaison between the operations department and client.
  • Has a comprehensive knowledge of operations departments.
  • Monitors client's satisfaction throughout planning and execution of event.
  • Prepares Event Orders, Resumes, Diagrams, and other related documents and distributes to property departments.
  • Conducts meetings to review information with other property departments.
  • Manages accounts and follow-up with client re-solicitation to capture future repeat business.
  • Plans and manages on site programming for transient guests
General
  • Achieves assigned goals and objectives.
  • Maximize efficiencies for time management and productivity.
  • Responsible for forecasting revenue of assigned groups.
  • Develops and maintains favorable working relationships and open communication with all departments.
  • Establishes and maintains positive, professional relationships with clients.
  • Complies with accounting standards (deposits, direct billing, and pre-payment).
  • Confirms accurate revenue posting and client billing.
  • Develop a full working knowledge of all applicable standards, policies and procedures.
  • Attends required meetings.
  • Achieves client sentiment goals.
  • Must adhere to Columbia Hospitality Policies and Procedures.
Additional job functions may be assigned based on the property's business needs as determined by the General Manager and Seattle Support Center Leadership.

The Nitty Gritty
  • Minimum of 1-3 years of hospitality sales experience.
  • Possess knowledge and expertise in sales and/or event management with strong sales and negotiation skills.
  • Attention to detail with the ability to accurately read/write business correspondence effectively.
  • Ability to think creatively and develop innovative solutions or approaches.
  • Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.
  • Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
  • Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.
  • Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
  • Ability to travel (including air or car, hotel overnight stays, and client entertainment.)


Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

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