Warehouse Manager
2 weeks ago
Job Title: Warehouse Manager
Reports to: Operations Support Manager
Job Summary:
The Warehouse Manager is responsible for overseeing the daily operations of the warehouse, ensuring efficient inventory management, order fulfillment, and adherence to safety protocols. This role involves leading a team, optimizing processes, and coordinating logistics to maintain a well-organized and productive environment. The ideal candidate will have strong leadership skills, a keen eye for detail, and a commitment to operational excellence.
Key Responsibilities:
- Ensure compliance with safety regulations and company policies, conducting regular safety training and audits. Ensure daily PTPs and stretch and flexes are being completed.
- Oversee daily warehouse operations, including receiving, storage, order fulfillment, and shipping processes.
- Monitor inventory levels, conduct regular audits, and implement best practices for inventory management to minimize discrepancies. Coordinate with procurement to order necessary supplies and equipment.
- Supervise, train, and motivate warehouse staff, fostering a productive and safety-conscious work environment. Conduct regular performance evaluations and provide constructive feedback to team members.
- Record time entries in ALMobile and coordinate warehouse staff scheduling to ensure all shifts have coverage.
- Identify and implement process improvements to enhance operational efficiency, reduce costs, and increase productivity.
- Prepare and analyze performance reports from different software programs, providing insights and recommendations to senior management. Reporting includes metrics such as inventory, field employee surveys, and hours/OT worked.
- Act as a primary point of contact for customer inquiries related to order status, inventory availability, and delivery schedules, ensuring a high level of customer satisfaction.
- Optimize the layout and organization of the warehouse to improve workflow, enhance space utilization, and facilitate easy access to products.
- Manage inventory of adjustments, cycle counts, receiving, and completion of outgoing orders. Ensure company policies and procedures are met. Continuously monitor the system’s performance and gather feedback for ongoing improvements.
- Promote Suntec's core principles to cultivate a collaborative, accountable work culture and create an ESOP mindset that emphasizes ownership, teamwork, and long-term investment.
Qualifications:
- 3+ years of experience in warehouse operations or logistics
- Ability to supervise and motivate a team, assign tasks, and ensure productivity.
- Clear and effective communication skills for coordinating with staff, suppliers, and other departments
- Knowledge of Occupational Safety and Health Administration (OSHA) regulations and other safety standards relevant to warehouse operations.
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