Assistant Manager

13 hours ago

Port Townsend, United States Frederickson Electric Inc Full time

Assistant Manager Frederickson Electric, Inc. is a trusted electrical contracting company serving the Olympic and Kitsap Peninsulas from our base in Port Townsend for over 50 years. Our HVAC department is growing, and we are seeking a dedicated Assistant Manager to help lead our team to success. Job Responsibilities Assisting customer service representatives with HVAC department customer service. Inventory forecasting, control, purchasing, and returns. Warehouse organization. Electrical and mechanical permits - applications, scheduling inspections, closing. Processing utility rebates - pre-approvals, applications, and invoices. Registering manufacturer warranties for installed equipment. Post-installation customer support, including maintenance agreements. Managing warranty service - scheduling, purchasing, returns, and credits. Maintaining documentation in ServiceTitan (permits, rebates, warranty certificates, etc.). Working on process improvements in ServiceTitan. Field Support Part/material pick-up and delivery when needed. Blower door testing. Comfort advisor/sales estimating assistant. Required Qualifications Minimum of 3 years of experience in HVAC industry, with leadership or supervisory experience preferred. Strong knowledge of HVAC systems, installation, maintenance, and troubleshooting. Excellent organizational and time-management skills. Strong leadership and communication abilities. Ability to work in a fast-paced environment and adapt to changing priorities. Proficiency in computer systems for scheduling, reporting, and communication. Valid driver's license with a clean driving record. Desired Qualifications Experience with ServiceTitan. Manual J load calculations. Retrotec blower door certification is a plus. Experience with test and balance is a plus. Experience with ventilation / IAQ systems is a plus. Benefits Competitive wage based on experience, with generous bonus. Medical, dental, vision, and life insurance, 100% covered by company. 401k retirement plan with company match. Paid time off and holidays. Opportunities for professional growth and advancement. Supportive and team-oriented work environment.

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