Travel Youth Care Worker
7 days ago
Location: El Paso, TX
Schedule: This position is mission critical and essential to the ongoing operations and requires you to be available a minimum of 4 consecutive days per week to include night and graveyard shifts, weekends and/or holidays to support a 24/7/365 day operation.
Job Summary:
The Child & Family Protection Specialist (CFPCS) and Transport Specialist (TS) provides secure and humane treatment and service to Unaccompanied Children (UC) and/or families, while accompanying them on domestic or international flights and/or via ground transportation to facilities all over the country. During these trips, TS use their language skills to communicate in a way that is culturally sensitive, while fostering a safe and comfortable environment.
The TS follows and complies with Standard Operating Procedures in accordance with contract requirements; b>
- Responsible for the safe and secure transportation of unaccompanied minor(s) and/or families in a humane manner and in accordance with MVM's and federal government customer's established policies and Standard Operating Procedures.
- Provides orientation to all minors and/or families in a language they understand, explaining the transportation process and answering questions.
- Reviews the documentation to ensure it contains all information needed for travel.
- Provides approved clothing, hygiene supplies, meals, snacks, and drinks for the minors and/or families for the duration of the transport.
- Completes applicable inspections, to include vehicle safety and security inspections.
- May conduct Department of Transportation (DOT) inspections, depending on the program.
- Ensures the safety of all passengers during the transport and is responsible for ensuring that all occupants have their own seat and are secured with a seat belt in the vehicle.
- Ensures that a car seat and/or booster seat is properly installed prior to a minor entering the vehicle.
- Must maintain "line of sight and sound" supervision of each minor and/or families during transport.
- Logs transportation details in MVM's proprietary system, such as medication, meals, communication, delays, etc. in milestones at the beginning, during and end of transport.
- Reports into the Command Center/Shared Services and Site at established check points and provides updates on any changes, disruptions, or concerns throughout the transportation route.
- Records medication for minors in milestones, if applicable, to include the type of medication, the number of times the medication is administered throughout the transport and any irregularities.
- Performs visual verification of minors and/or families and matches them to documents provided to confirm identity of traveling minors and families.
- Maintains close communication with Command Center/Shared Services, and Site leadership during travel.
- Drive a 15-passenger van (also known as a commercial motor vehicle).
- Travel frequently (domestic flights and via ground transportation, international travel) and be flexible to work holidays, overnight, weekends and multiple shifts to support a 24/7 operation.
- Have at least two years of documented experience in a field related to law, social work, detention, corrections, or similar occupational area; as well as certification, licensure, and credentials applicable to the professional accreditation of the position if applicable (a minimum of three years of experience in a related field is required when a high school diploma with one or more years of relevant experience is substituted for an associate degree).
- Must be bilingual; must be able to speak, read and write in English, read, and speak Spanish.
- Available for domestic and international travel.
- Ability to obtain and maintain a DOT Medical Exam Certification if required by the program.
- Work a flexible schedule, including nights, weekends, and graveyard shifts.
- Demonstrated computer skills including Microsoft Office Suite (Word and Excel).
- Possess a valid and current driver's license with safe driving record.
- Must meet the insurance requirements and be able to be insured on vehicle and car rentals.
- Experience using tablets and smart phone technology.
- Ability to deliver the highest quality of work under extreme pressure.
- Must show proof of US passport book or be in the process of obtaining one
Preferred Qualifications & Skills:
- Inventory and surveillance software experience preferred.
Work Schedule:
- This position is mission critical and essential to the ongoing operations and requires you to be available a minimum of 4 consecutive days per week to include night and graveyard shifts, weekends and/or holidays to support a 24/7/365 day operation.
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