Restaurant Shift Leader

3 weeks ago

Summerville, United States Zaxby's Full time
Restaurant Shift Leader (Full-Time) at Zaxby's summary:

As a Restaurant Shift Leader at Zaxby's, you will oversee team operations, ensuring that restaurant standards and guest satisfaction are met during your shift. Your key responsibilities include delegating tasks, mentoring team members, and maintaining operational compliance with company guidelines. You will need strong leadership skills, the ability to manage food safety, and a commitment to enhancing guest experiences while leading your shift team effectively.

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.

Why work at Zax?
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work a minimum of 5 days and 32 to 40 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords:

Restaurant Shift Leader, team management, food safety, guest satisfaction, operational compliance, leadership, customer service, fast food, Zaxby's, employee training

RequiredPreferredJob Industries
  • Other

  • Restaurant Shift Leader

    3 weeks ago

    Summerville, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will manage the daily operations of the restaurant by overseeing team members, ensuring compliance with operational standards, and enhancing guest experiences. You'll lead, coach, and motivate your team to achieve set goals, all while maintaining a...

  • Restaurant Shift Leader

    3 weeks ago

    Summerville, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee team operations, ensuring that restaurant standards and guest satisfaction are met during your shift. Your key responsibilities include delegating tasks, mentoring team members, and maintaining operational compliance with company guidelines....

  • Restaurant Shift Leader

    3 weeks ago

    Summerville, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee team operations, ensuring that restaurant standards and guest satisfaction are met during your shift. Your key responsibilities include delegating tasks, mentoring team members, and maintaining operational compliance with company guidelines....

  • Restaurant Shift Leader

    3 weeks ago

    Summerville, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee operations during your shift, ensuring excellent guest experiences and coaching team members to meet performance goals. You will be responsible for maintaining high operational standards, managing food safety, and supporting a positive team...

  • Restaurant Shift Leader

    3 weeks ago

    Summerville, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee daily operations, manage team performance, and ensure exceptional guest experiences. This role includes delegating tasks, coaching team members, and maintaining compliance with company standards, food safety, and quality. Additionally, you...

  • Restaurant Shift Leader

    3 weeks ago

    Summerville, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: The Restaurant Shift Leader at Zaxby's is responsible for overseeing the operations during their shift, managing team members, and ensuring a high level of guest service. They are tasked with setting goals, delegating assignments, maintaining operational standards, and enhancing the overall guest...

  • Restaurant Shift Leader

    3 weeks ago

    Summerville, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: The Restaurant Shift Leader at Zaxby's is responsible for overseeing the operations during their shift, managing team members, and ensuring a high level of guest service. They are tasked with setting goals, delegating assignments, maintaining operational standards, and enhancing the overall guest...

  • Restaurant Shift Manager

    4 weeks ago

    Summerville, Oregon, United States Zaxby's Full time

    About the RoleWe are seeking a highly motivated and organized Restaurant Shift Manager to oversee daily operations, lead the team, and ensure exceptional customer service.

  • Restaurant Team Lead

    4 weeks ago

    Summerville, Oregon, United States Zaxby's Full time

    Restaurant Shift Leader OpportunityWe are seeking a highly motivated and organized Restaurant Shift Leader to join our team at Zaxby's.About the RoleThis is a full-time position responsible for overseeing the daily operations of our restaurant, ensuring high-quality service and food standards, and maintaining a positive team culture. As a Restaurant Shift...

  • Restaurant Host Position in Summerville SC

    1 day ago

    Summerville, South Carolina, United States Food People Restaurant Group Full time

    About Us: Food People Restaurant Group is a leading provider of casual dining experiences. Our restaurants offer a unique blend of great food, sports, and entertainment.The Job: As a host, you will be the first point of contact for our guests, setting the tone for their entire dining experience. You will be responsible for greeting guests, managing...

  • Restaurant Operations Manager

    4 weeks ago

    Summerville, Oregon, United States Zaxby's Full time

    Zaxby's is a dynamic and fast-paced environment that offers a unique opportunity for individuals who are passionate about delivering exceptional guest experiences. As a Restaurant Shift Leader at Zaxby's, you will play a vital role in overseeing staff and operations during your shift, ensuring that high food safety standards are consistently...

  • Night Shift Kitchen Cleaning Specialist

    4 weeks ago

    Summerville, South Carolina, United States Food People Restaurant Group Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented PM Dishwasher to join our team at Food People Restaurant Group in Summerville, SC.The ideal candidate will be responsible for maintaining the highest standards of kitchen cleanliness and sanitation, ensuring a positive dining experience for our guests.Key ResponsibilitiesClean and sanitize all...

  • Food Service Professional

    4 weeks ago

    Summerville, South Carolina, United States Food People Restaurant Group Full time

    At Carolina Ale House, we are seeking talented Food Service Professionals to join our team in Summerville, SC. As a key member of our service team, you will play a vital role in delivering exceptional guest experiences and exceeding customer expectations.Job Summary:The primary responsibility of this position is to take food and beverage orders, serve them...

  • Restaurant Operations Supervisor

    3 weeks ago

    Summerville, Oregon, United States Zaxby's Full time

    Lead by ExampleAmbitious individuals are sought after to take on a leadership role at Zaxby's, where they will oversee staff and operations during their shift, ensuring exceptional guest experiences and maintaining high food safety standards. The successful candidate will be responsible for delegating tasks, coaching team members, and managing daily...

  • Restaurant Management Expert

    4 weeks ago

    Summerville, South Carolina, United States Viva Chicken Summerville Full time

    Job SummaryViva Chicken Summerville is seeking a skilled Restaurant Manager to lead our team of passionate foodies. As the face of our restaurant, you will be responsible for ensuring exceptional customer experiences and driving sales growth.About Viva ChickenWe are a fast-growing chain of restaurants dedicated to serving authentic Pollo a la Brasa...

  • Restaurant Assistant Manager

    2 weeks ago

    Summerville, United States Zaxby's Full time

    Restaurant Assistant Manager at Zaxby's summary: The Assistant Manager at Zaxby's is responsible for overseeing daily restaurant operations while ensuring excellent guest experiences and compliance with company standards. Key duties include managing team training, creating schedules, upholding service quality and cleanliness, and fostering a positive...

  • Restaurant Manager

    3 months ago

    Summerville, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereRestaurant Mangers Apply Today!!We are looking for full services restaurant managers that are looking to grow their career. Come join our regionally growing team, working in a fun environment, while providing the best guest experience.Restaurant Manager Benefits:Real career growth...

  • Restaurant Assistant Manager

    2 weeks ago

    Summerville, United States Zaxby's Full time

    Restaurant Assistant Manager at Zaxby's summary: As a Restaurant Assistant Manager at Zaxby's, you will oversee daily operations to ensure exceptional guest experiences while adhering to operational standards. This role involves training and developing team members, managing schedules, and maintaining compliance with company policies and local...

  • Restaurant Operations Director

    4 weeks ago

    Summerville, Oregon, United States Marco's Pizza 8128 Full time

    Job DescriptionWe are seeking a Restaurant Manager to lead all aspects of our business at Marco's Pizza 8128.Key Responsibilities:Coordinate daily restaurant operations, ensuring efficient service delivery and maximizing customer satisfaction.Deliver exceptional customer experiences by responding promptly to complaints and concerns.Review product...

  • Restaurant Assistant Manager

    2 weeks ago

    Summerville, United States Disability Solutions Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to...