Senior Manager Marketing Operations

2 weeks ago

san bruno, United States Walmart Connect Full time

Job Description: Senior Manager, Marketing Operations (Org Operations)

Group: Walmart Connect (WMC)- Marketing

WALMART CONNECT (WMC)


This is not a remote role- we are looking for individuals to be in the office majority of the time.


Walmart Connect is Walmart’s media and advertising platform, uniquely designed to help brands reach hundreds of millions of shoppers across their entire shopping journey, online and in stores.

As a fast-growing brand and business within Walmart, the Fortune 1 company, we are poised for continued growth and success. Data at Scale, Omni-Channel Solutions and a “One Walmart” approach are key differentiators for Walmart Connect.

We aim to serve clients and suppliers across multiple categories with integrated Omni marketing solutions that connect brands with our customers.

WMC MARKETING OPERATIONS

The Marketing Operations team are the owners of Business & Strategic Operations, Ways of Working, Process Mapping, Tools, Budget & Headcount, Program Management and workplace culture initiatives. Our scope spans x-functional teams within marketing, WMC, and WMT teams. If there is a marketing process that needs to be figured out, we are typically the first team asked to help drive clarity and map out R&Rs and a clear way of working. It’s our job in marketing operations to ensure operations across the WMC Marketing and LBC (Lightbox Creative) org are streamlined.

JOB OVERVIEW

As the Senior Manager of Marketing Operations (Org Operations), you will be critical to the success of organization operations within the WMC Marketing organization. Your team will be focused on keeping the lights on for our org: budget, hiring, team forums, org operations and processes and driving org wide team culture and associate satisfaction. The three pillars of your team are Org Operations, Special Projects and Financial Operations.

This role will report directly to the Director of Marketing Operations. This is a leadership position with direct reports.

IDEAL CANDIDATE

-Extremely detailed, has great follow-through, thoughtful in approach

-Has experience working with Sr. Leadership to deliver flawless execution

-Enthusiastic about driving workplace initiatives that drive employee satisfaction & retention

-Self-starter and can manage workload on their own

-Excellent team management experience

Core Responsibilities:

  • Flawless execution of workstreams within your team’s remit: Org Operations, Special Projects and Financial Operations.
  • Owner of all aspects of Marketing & LBC budget and ensure your direct reports are managing the budget, providing leadership with updates and own the monthly budget meeting and share-out. Work directly with Finance and Legal and ensure procurement is successful. Come up with new budget/procurement processes where necessary to streamline.
  • Central liaison for all hiring operational needs across the Marketing and LBC teams in partnership with key WMC stakeholders. Keep track of all hiring and provide reports to leadership on monthly basis. Work with hiring managers to ensure roles are opened and they have support necessary.
  • Drive operational rigor around Marketing and LBC org forums: Monthly All Hands, Weekly Office Hours, various marketing wide forums, etc. Your team owns these decks and agendas—you will lean in to create agendas that make sense strategically and create necessary slides ready for org wide presentations.
  • Develop executive level presentations for Org operations workstreams. Create PPT presentations and slides where necessary and feed content into All Hands and other forums.
  • Develop and drive workplace strategy and initiatives that make WMC Marketing and LBC a better place to work. Be creative, proactive and enthusiastic about new culture driving ideas to bring to the org. Your will lead the overall strategy, and you will ensure your team executes these ideas.
  • Develop new streamlined processes for marketing wide operations that make it easier for leads and the org to have visibility into operational forums & tasks each week. Work with your peers to ensure tasks are comprehensive across the team. Input into Weekly Leads Report and roadmap providing leadership team with actions and visibility
  • You will be responsible for quarterly reviewing the Operational Playbook and updating were appropriate
  • POC for requests coming from Business Operations and Chief of Staff teams
  • Attend necessary Leads Forums to take notes/action on key operational next steps
  • Ensure all Org Charts are updated and maintained across the org
  • Central owner of Sharepoint and access of tool across the org

Qualifications:

  • Bachelor's Degree and 8+ years experience
  • Skilled at building PPT decks
  • Has experience working with senior leadership
  • Extremely detail oriented and organized in thought and execution
  • Ability to set and communicate clear expectations and timelines
  • Ability to understand and thrive in a fast-paced environment
  • Ability to work effectively and achieve results in ambiguous situations
  • High EQ

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