Program Manager, Loft Operations, AWS Developer Experience

Program Manager, Loft Operations, AWS Developer ExperienceJoin to apply for the Program Manager, Loft Operations, AWS Developer Experience role at Amazon Web Services (AWS).Ready to be at the epicenter of tech innovation and community building in the heart of San Francisco? We’re looking for a dynamic Program Manager of Operations to join the AWS Builder Loft – where the future of cloud technology comes to life This isn’t your typical operations role; you’ll be orchestrating a buzzing hub where developers, tech leaders, and innovators converge to shape the future of technology.ResponsibilitiesAs our Program Manager, you’ll have the unique opportunity to:Craft unforgettable tech experiences that regularly attract hundreds of attendees per eventShape the learning journey of future cloud leadersBuild relationships with industry pioneers and community trailblazersDrive innovation in how we engage and nurture the AWS technical communityBe part of a team that’s revolutionizing how technical education and community building happens in the heart of the tech worldAbout The TeamThe AWS Developer Experience team is a technical function focused on engaging with Builders at scale. We are focused on inspiring innovation on the AWS platform, generating preference for AWS products to help accelerate sign-ups and service consumption, and driving organic advocacy for AWS.We deeply understand the journey of Builders, and use these insights to build partnerships and alignment across AWS functions, educate and inspire leadership to engage with Builders, and help transform our go-to-market efforts and services on behalf of our technical customers.About AWSDiverse Experiences. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic Qualifications3+ years of program or project management experience3+ years of defining and implementing process improvement initiatives using data and metricsKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLExperience using data and metrics to determine and drive improvementsExperience working cross functionally with tech and non-tech teamsPreferred Qualifications3+ years of driving end-to-end delivery and communicating results to senior leadership3+ years of driving process improvementsExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationExperience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. In accordance with the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. #J-18808-Ljbffr