Senior Director, Emerging Services

2 weeks ago

Feasterville, United States Comcast Corporation Full time
Job Summary

Xfinity Mobile is a leading mobile provider in the country, known for its Fastest Mobile service and industry-leading value proposition. We are seeking a Senior Director for XM Emerging Services to manage and develop the converged connectivity and security product roadmap for Xfinity Mobile.

Key Responsibilities
  • Develop and execute a 1-3 year XM Product strategy through analytics, benchmarking, trends, regulatory, customer insights, competitive landscape, and ecosystem analysis.
  • Launch and scale the mobile security portfolio of products and services.
  • Collaborate with key partners, including Charter and Verizon, to develop and manage an aligned roadmap for wholesale platform capabilities.
  • Work closely with HSD and XM Emerging Product Teams, StratDev, TPX, to bring converged HSD & XM Technology features to market.
  • Exercise independent judgment and discretion in matters of significance.
  • Regular, consistent, and punctual attendance, with flexibility to work nights and weekends as needed.
Requirements
  • Extensive experience in developing and delivering product strategies, with a proven track record of driving innovative consumer services & products within the Wireless and/or Technology industry.
  • Strong experience in Business Development, identifying and evaluating 3rd parties for opportunities.
  • Superior strategic, analytical, and problem-solving skills, with the ability to clearly communicate a long-term vision across the company and executive stakeholders.
  • Comfortable with financial modeling and unstructured analytical data, with exceptional business and financial acumen.
  • Natural collaborator, with excellent communication skills and strong executive presence.
Additional Requirements
  • Strong understanding of Wireless and Internet Technology.
  • Experience in launching & managing products and services.
  • Ability to combine expert-level knowledge of mobile industry (including KPIs) with macro-economic factors and technology trends to identify competitive landscape dynamics, create and/or influence internal forecasts, budgeting, and projections.
  • Established track record in creating senior leadership-level presentations that help define product strategy and align senior executives to deliver a common message.
Comcast Values
  • Understand our Operating Principles and make them the guidelines for how you do your job.
  • Own the customer experience, think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff, be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
  • Win as a team, make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors, and our communities.

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