Catering Sales Manager

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.Position DetailsCatering Sales ManagerRequisition ID: 2025-70403Category: Sales/MarketingJob Location: US-CA-MontereyProperty: Monterey Beach HotelCompensation: USD $80,000.00–$85,000.00 per year (Yearly)Hotel: Highgate HotelsLocation: Monterey Beach Hotel, Monterey, CAOverviewThe Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management.ResponsibilitiesKeep immediate supervisor fully informed of all problems or matters requiring his/her attention.Prepare and submit required reports in a timely manner.Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.Know meeting room setups and capabilities.Know sleeping room configurations and types.Respond to Catering inquiries immediately.Use the Partnership Agreement to meet client needs.Have comprehensive knowledge of all operational departments within the hotel (guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering).Interact with outside planners, vendors for event setup.Maintain pricing integrity and propose upscale menus for clients.Manage existing accounts and follow up with client re‑solicitation to capture future business.Work with other F&B managers and keep them informed of F&B issues as they arise.Manage the function diary and adjust space to ensure maximum potential revenue.Be visible on the floor and assist staff as needed during functions.Be involved in and/or conduct departmental and hotel training (One-to‑One Training, etc.)Plan and execute holiday and special events in conjunction with the Director of Catering.Use feedback from client evaluations to improve service and quality.Participate in required M.O.D. program as scheduled.QualificationsAt least 4 years of progressive experience in a hotel or a related field, or a 2‑year college degree and 3 or more years of related experience, or a 4‑year college degree and at least 2 years of related experience.Proficiency in Windows, approved spreadsheets and word processing. Proficiency in Delphi preferred.Flexible and able to work long hours when required.Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Maintain a warm and friendly demeanor at all times.Effective verbal and written communication with all levels of employees and guests; attentive, friendly, courteous and service‑oriented manner.Effective listening, understanding, and clarifying concerns raised by employees and guests.Ability to multitask and prioritize departmental functions to meet deadlines.Attend all hotel required meetings and trainings; participate in M.O.D. coverage as required.Maintain regular attendance in compliance with Highgate Hotel Standards; schedules may vary according to hotel needs.Maintain high standards of personal appearance and grooming, including wearing nametags.Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts toward productivity, identify problem areas and assist in implementing solutions.Handle problems effectively, including anticipating, preventing, identifying and solving problems as necessary.Understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.Maintain confidentiality of information.Perform other duties as requested by management. #J-18808-Ljbffr