Director, Product Management, NA

About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well‑known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Product Department The Product organization defines and evolves Vantage’s data center product portfolio, ensuring offerings are scalable, reliable, and aligned to customer and market needs. Product Operations partners closely with Product Management, Engineering, Supply Chain, and Operations to ensure products are ready to launch, scalable in deployment, and performant in production. Position Overview This role can be based remotely in the United States. The Director, Product Management is a senior individual contributor responsible for end‑to‑end operational readiness and lifecycle execution of Vantage data center products across the region. This role serves as the single‑threaded operational owner from pre‑launch through scale and sustainment, ensuring products can be deployed, operated, and maintained consistently at scale. The position requires strong cross‑functional leadership, deep systems thinking, and a hands‑on approach to operational execution in hardware‑ and infrastructure‑intensive environments. Essential Job Functions Own operational readiness for data center products from pre‑launch through scale Define and maintain operating models, runbooks, SOPs, and escalation frameworks Lead product launch readiness, regional onboarding, and scale‑out execution Translate product and engineering designs into executable operational workflows Drive automation, tooling, and system integrations across the data center ecosystem Ensure data quality, system integrity, and reliable end‑to‑end workflows Own product lifecycle performance in production, including deployment, operation, maintenance, and retirement Identify operational risks and bottlenecks, drive mitigation and design feedback Define, track, and improve operational KPIs (e.g., time‑to‑deploy, MTTR, yield, availability) Establish closed‑loop feedback between operations, product, and engineering teams Serve as the operational authority in product reviews, readiness assessments, and post‑launch retrospectives Additional duties as assigned by Management Job Requirements 10+ years of experience in Product Operations, Technical Program Management, Infrastructure Operations, or a related senior role Proven experience scaling complex, hardware‑intensive or infrastructure products Demonstrated success driving automation and operational tooling improvements Strong cross‑functional leadership and influence without direct authority Data‑driven mindset with experience improving operational performance metrics Travel required is expected to be up to 20% but may increase over time as the business evolves Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Additional Details Salary Range: $220,000-$230,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations) This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long‑term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don’t meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers. We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do #J-18808-Ljbffr