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PM Shift Leader

1 month ago

Rock Hill, United States Chick-fil-A Full time
Description
Starting pay for this position is $18 for part-time and $19 for full-time Team Leaders.

At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an enjoyable dining experience. Team Leaders are responsible for supervising shifts (5:30am to 3pm:Open Shift) and/or (2pm to 10pm: Close Shift) and are assigned to open or close the restaurant following established opening and closing procedures.

*** This is not a Seasonal Position.

Responsibilities include:
  • Team Leaders ensure success in that:
  • Team Members follow recipes and read tickets to accurately prepare all orders
  • Team Members are accurate with weights and measurements for all recipe items
  • Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Work stations are clean at all times
  • Cashiers follow cash handling procedures at all times
  • Team Members monitor dining room, restroom, parking lot, and overall facility cleanliness
  • Execute proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Perform any of the tasks above as needed throughout shift.
  • Address guest issues that may arise; consults with management regarding complex issues.
  • Maintain a positive working relationship and treat all employees with respect while providing them with direction and feedback
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.


A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Requirements
  • Minimum 18+ years old
  • Previous customer service experience is required
  • Previous leadership experience is preferred
  • Hard-working
  • Team-oriented
  • Friendly
  • Honest
  • Excellent customer skills
  • Available to open or close the store for three shifts/week
  • Ability to work 2 to 10 pm at least three shifts per week
  • Available to regularly work on Fridays and Saturdays
  • Previous Chick-fil-A experience is preferred


Company Information
Our vision is to be each guest's favorite restaurant by serving them and each other with genuine care If you are excited about serving others and are seeking an opportunity to grow with the best in the business, join us now You can have a bigger, brighter future at Chick-fil-A Cherry Road