Business Relationship Manager

1 week ago

Chicago, United States Tata Consultancy Services Full time

Business Relationship Manager - LSHC MedTech Join to apply for the Business Relationship Manager - LSHC MedTech role at Tata Consultancy Services Job Description Role: Business Relationship Manager - Life Sciences / Healthcare / MedTechLocation: Chicago, IL Responsibilities Act as the primary point of contact for client leadership and key stakeholders at VP & CxO levels. Build and nurture long-term strategic relationships to understand business priorities, pain points, and growth opportunities. Serve as a trusted advisor to clients on technology adoption and transformation strategies. Translate client business objectives into actionable IT strategies and roadmaps. Align TCS offerings with client goals to maximize value realization. Identify opportunities for innovation across Infrastructure, Application, and Engineering areas with a strong focus on AI / Gen AI. Ensure delivery of agreed business outcomes and track value realization metrics. Facilitate governance meetings, manage escalations, and ensure compliance with SLAs. Drive continuous improvement initiatives across service delivery and operations. Identify and qualify new business opportunities within existing accounts. Collaborate with sales and solution teams to develop proposals and win strategies. Achieve revenue targets through proactive engagement and strategic deal closures. Own the P&L for assigned accounts, ensuring revenue growth, profitability, and cost optimization. Develop and execute account plans with clear financial targets and growth strategies. Monitor financial performance, forecast revenue, and manage budgets effectively. Drive margin improvement through operational efficiency and value-based delivery. Stay abreast of emerging technologies and industry trends impacting MedTech. Advise clients on regulatory compliance, risk management, and digital transformation strategies. Work closely with internal delivery teams, solution architects, and industry consultants to ensure seamless execution of delivery and services to the customer. Influence senior stakeholders and manage cross-functional teams in a global delivery model. Qualifications Education: BE/BTech/ME/MTech/MBA or equivalent. Proven track record in business relationship management, account management, or consulting roles. Excellent communication, stakeholder management, and negotiation skills. Ability to manage complex engagements in a global delivery model. Understanding and experience of Life Sciences & Healthcare / MedTech domain preferred. Exposure & knowledge of Digital Technologies. Familiarity with data analytics, AI/ML, ERP, Infrastructure & Cybersecurity. Experience with ITIL processes, service delivery governance, and SLA management. Ability to manage P&L, budgeting, forecasting, and margin improvement strategies. Salary Range $110,500 - $171,400 #J-18808-Ljbffr

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