Network Manager

Thank you for considering a career at Bon Secours Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well‑being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Primary Function/General Purpose of Position Network Manager works with market leaders, Population Health team members, and providers to support success across key performance measures (KPI). The Network Manager serves as the front‑line driver of network growth, retention, and utilization to improve the quality of care in our markets. The Network Manager supports and engages with affiliate and employed Clinically Integrated Network (CIN) and Accountable Care Organization (ACO) participating providers. The position will need to be in‑person in Charleston, SC, with occasional travel throughout SC. *This is primarily a remote/work from home position, with up to 25% onsite requirement. Hire must be local to the Charleston, SC Market. Essential Job Functions Collaborates with the market Director of Network Performance to successfully understand and drive market and system network integrity goals. Analyzes network utilization and cost data utilizing data analysis to develop creative solutions for achieving KPIs. Establishes regular meetings with participating ACO and CIN providers to review performance expectations, individual performance data, and routine network communications. Provides support to the market Clinical Integration Oversight Committee by reviewing performance metrics and overseeing the execution of performance improvement plans (PIPs). Collaborates with the Director of Network Performance and the market Population Health team to determine necessary improvement options for provider performance. Engages market committees on network improvement options and resolutions. Collaborates with Population Health Clinical Directors, Population Health Medical Directors, Clinical Outcomes Managers, and governing quality committee members to address communication and escalations in network performance. Collaborates with other provider‑facing/interacting teams within the Network. Reviews, synthesizes, and implements the strategy to yield the greatest impact on Population Health KPIs. Collaborates with the market DNP on recruitment strategy and opportunities. Manages and updates provider rosters to support accurate market representation and network participation. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job‑related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification None Education Bachelor’s, Business, Marketing, Analytics, Education or Communications (required) Master’s, Business, Marketing, Analytics, Education or Communications (preferred) Work Experience 2 years’ experience with data analysis and synthesizing data points into actionable steps to solve problems in a healthcare setting (required) Skills Population health CIN success drivers Analyzing and Interpreting data Applying data results KPIs Levers in value‑based contracts Network integrity Quality outcomes Time Management Strategic Thinking Microsoft Office Suite Excel Data Management PowerPoint Detail Oriented Critical Thinking Teamwork Conflict resolution Active listening Relationship building Verbal and interpersonal communication Providing feedback Stakeholder relationships Self‑driven Proactive Effective communication Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well‑being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department PHSO Admin – Population Health Service Organization It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia or Petersburg, Virginia or Emporia, Virginia, which are affirmative action and equal opportunity employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Talent Acquisition Team at recruitment@mercy.com. #J-18808-Ljbffr