Appian Technical Delivery Manager

Who Are We? Groundswell is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results. Are you ready to be audacious, be bold and drive change at a rapid pace? Join us, where we’ll make a greater impact together. What You'll do: Groundswell is looking for experienced Technical Delivery Managers to provide integrated architecture support for our delivery teams, drive implementation success, and act as a trusted advisor to our clients. Technical Delivery Managers help scale our business by providing expert guidance on solution delivery and integrating cutting‑edge Appian solutions into our clients' architecture. They will mentor our delivery teams on best practices for advanced technical solutions and platform design and implement internal processes and tools to improve the efficiencies of the business. Who You’ll Be Collaborating With Our Appian practice is led by Appian alumni with decades of experience delivering mission‑critical Appian solutions at scale, leveraging our award‑winning solutions, component libraries, and foundations. Every day, you’ll be teaming up with a diverse, enthusiastic, multi‑disciplinary team of creative minds with a smart sense of humor. What You’ll Be Working On Guide clients on architecture design, integration, scalability, configuration management, DevSecOps, and other program initiatives as needed to drive technical success. Work with client enterprise architecture teams to design and deliver solutions that fit their unique needs and ecosystems. Guide implementation teams through complex technical solutions with Appian and tangential technologies. Support pre‑sales activities to close new business – scope/level of efforts, respond to proposals, prepare SOWs, advise on project approaches, and present methodologies. Evaluate emerging or incumbent technologies for value and fit in client or back‑office implementations. Create and document implementation best practices as well as knowledge base articles for internal enablement. Provide thought leadership on process improvement and delivery practices. Support internal solutions, infrastructure, and tools. Mentorship, training, and enablement of resources. How You’ll Excel In Your Role 5+ years of experience with Appian solutions. 5+ years of related IT experience. Bachelor’s Degree (or equivalent) or higher in Computer Science, Information Systems, Systems Engineering, or related area. Strong experience with Agile delivery. Strong integration (data, reporting, etc.) design and development skills. Experience evaluating and resolving issues found during system security testing. Experience with PaaS/SaaS configuration and support processes. Experience in network infrastructure concepts and troubleshooting techniques. Strong communication skills and ability to convey complex concepts in an easy‑to‑understand manner, both verbally and written; active listening skills to gather key information from internal and external partners; analytical and strategic foresight. Strong organizational skills, attention to detail, ability to work in a high‑paced environment, multi‑task (prioritize and manage), and work both independently and as a team (team‑building skills including courtesy, professionalism, and a “do whatever it takes” attitude). This is a hybrid position (on‑site McLean VA / remote). Experience Working In The Following Technologies Required PaaS/SaaS or Low‑Code Platforms (e.g. ServiceNow, Salesforce, Appian/Pega/Outsystems/Bizagi). RDBMS (e.g. Oracle, SQL Server, MySQL). Authentication (e.g. SAML, Kerberos, OAuth, LDAP). Web services, Integrations and Middleware (e.g. RESTful/SOAP, Mule/IIB/Fusion). Cloud Computing/IaaS (e.g. AWS, Azure, Google Cloud). Software troubleshooting and performance tuning. Experience Working In The Following Areas Is A PLUS Active Appian Senior or Lead Certification. Programming/Scripting (e.g. Java, C++/C#, Perl, Python). Data management and data visualization/BI. Content management (e.g. CMIS, Alfresco, OpenText). DevSecOps. Machine Learning, Artificial Intelligence. Why You’ll Never Want to Leave Comprehensive medical, dental, and vision plans. Flexible Spending Account. 4% 401K Match (immediate vesting). Paid Time Off. Tuition reimbursement, certification programs, and professional development. Flexible work schedule. On‑site gym and childcare option. Salary Range The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is: $103,968.00 - $184,049.00. NOTE Groundswell does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Groundswell, and Groundswell will not be obligated to pay a placement fee. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Read a copy of the Company’s Non-Discrimination Policy Statement. Additional Resources EO 13496 Notification of Employee Rights under NLRA. Know your rights: Workplace Discrimination is Illegal. Disability Accessibility Accommodation: If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us at hr@gswell.com or 703-639-1777. #J-18808-Ljbffr