Join an amazing global healthcare organization

Excellent compensation package

Awesome benefits, including dependent tuition reimbursement

Position Summary:

Reports to and works under the supervision of the Facilities Management Training Manager. Is responsible for instructing Environmental Care (EVC) employees and supervisors on work performance and quality standards that meet service expectations and achieve department objectives and goals. Works with the Training Manager and EVC Supervisors and Managers to identifying instruction needs. Coordinates instruction sessions by scheduling and confirming attendance and reserving and preparing instruction areas. Updates and maintains instruction materials, equipment, and supplies. Instructs EVC Associates and Technicians on following established procedures, maintaining equipment and supplies, providing customer satisfaction, ensuring patient safety, using interpersonal and communication skills, and completing paperwork. Provides specialized instruction to EVC Associates on performing cleaning services involving inpatient areas, clinical exam rooms, operating rooms, pharmacies, MRI rooms, offices, conference rooms, restrooms, utility rooms, and corridors. Provides specialized instruction to Trash Technicians on removing, separating and transporting regulated medical, regular, and bulk waste. Provides specialized instruction to Floor Technicians on performing carpet extraction and bonneting, floor stripping, scrubbing and burning, and crystalizing and diamond cutting terrazzo flooring. Instructs EVC Care Supervisors on monitoring productivity, tracking progress and customer satisfaction, and maintaining effective communications, and ensuring work quality and performance. Provides instruction to the entire Facilities Management department and other department staff, as necessary. Administers instruction assessments through checks on learning and observing and scoring practical exercises. Provides assessment feedback to EVC employees and supervisor. Documents, tracks and reports instruction results and outcomes to the Training Manager.

Education:

HSD/GED required

Work Experience:

2 years of environmental care/services or related work experience.
1 year of experience in unionized environment required.
6 months of experience instructing/coaching/training others preferred.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.