Retail Store Closing Lead

4 weeks ago

Hot Springs National Park, United States Burlington Stores Full time

Overview Retail Store Closing Lead - Part-Time at Burlington Stores, Inc. Join Burlington Stores, Inc. as a Retail Store Closing Lead. This role is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Retail Store Closing Lead will circulate throughout the store, engaging with customers and associates in a manner consistent with Our Burlington's Core Values, and will use the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up. The role supports the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule. Responsibilities Role model exemplary customer service, delivering a high-quality Customer Service experience to customers and associates with professionalism. Engage associates, promote open communication, provide recognition and coaching in the moment. Touch base with each associate to establish priorities. Monitor the front-end experience to ensure a great first and last impression. Observe and provide feedback to the Customer Service Lead on speed of checkout, line management, and friendliness. Review daily staffing, lunch/break schedules, and cashier coverage. Assign back-up cashiers to ensure timely processing during peak periods. Evaluate recovery needs, monitor the fitting room, selling floor, front end, missing ticket, and sizing recovery. Follow up on the workload planner and tasks; ensure completion and that associates have the tools to perform them. Conduct AM/PM store rallies and complete closing communications for the opening Manager on Duty. Qualifications / What You Bring Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required. Are excited to deliver great values to customers every day. Take pride and ownership in helping drive positive results for a team. Are committed to treating colleagues and customers with respect. Believe in the power of diversity and inclusion. Want to participate in initiatives that positively impact the world around you. Compensation & Benefits Base Pay: $13.00 per hour Location: 01621 - Hot Springs Posting Number: P1-1237329-3 Address: 1454 Higdon Ferry Rd Zip Code: 71913 Position Type: Regular Part-Time Career Site Category: Store Associate Position Category: Retail Store Base Pay: $13.00 - $13.00 per hour Equal Opportunity Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Referrals increase your chances of interviewing at Burlington Stores, Inc. by 2x Get notified about new Store Assistant jobs in Hot Springs, AR. #J-18808-Ljbffr

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