General Manager

KitchFix is a chef-driven organization that seeks to provide best-in-class hospitality through quality food and unparalleled service. Our operations include contract dining for performance-focused operations in 8 states and a headquarters based in Chicago. We believe exceptional hospitality helps all individuals reach their full potential.Job Summary:The General Manager is responsible for managing all Performance Food operations for the St Louis Cardinals training complex in Jupiter, Florida. This will include all client-facing communications, kitchen operations management, front-of-house operations management, scheduling, enforcement of standards, and P&L responsibilities. They will operate in tandem with the St Louis performance team and dieticians to meet their performance nutrition expectations, delivering on our Hospitality Promise of the Best Food, Best Service, and Best Hospitality. This position reports directly to the Director of Operations.Key Responsibilities:The GM will be responsible for managing the daily production and operations of the culinary operations.The GM will manage all communications with local clients and coordinate those needs with the kitchen.The GM will interface with the Director of Operations and VP of Operations to ensure that all standards are being upheld and in line with the budget.The GM and Chef de Cuisine will be directly responsible for the operations and staffing for all remote and on-site dining operations.Scheduling and Human Resources:Write weekly schedules for all staff members, including cooks, café attendants, and dishwashers.Be responsible for all staffing, including hiring, discipline, and termination.Handle all onboarding and trainingDevelop and maintain a regular review process for employeesFoster a culture that displays mutual respect, patience, and compassionClient Relations:Manage and build upon existing relationships with performance food service clients.Adapt to the unique demands of performance food service and create systems to accommodate those needs.Possess a strong sense of integrity for self and serviceMaintain a “solutions-minded” attitudeExhibits a pleasant demeanor, cheerful service, and maintains a helpful, friendly, and caring attitude toward players and coaching staffAdheres to facility confidentiality policies and proceduresPossess an understanding of kitchen cultureWork with the CDC & kitchen directly to guide production and operationsAssist the kitchen in developing and maintaining systems, i.e., rotating cleaning schedules, routine maintenance, and opening and closing checklists.Jump in and help out as needed to ensure success with the culinary team and operation.Dining Room Operations:Supervise and maintain operations at the Jupiter, FL dining location that hosts meal service up to 7 days per week.Maintain standards and appropriate staffing at all dining locationsDevelop and maintain a positive rapport with the players, coaches, and staffBe the main point of contact for all client needs from the dining locationsQualifications:7 to 10 years of restaurant and/or catering management experience5 years of Food Service Management experience preferredExperience in a client-facing role—demonstrated success in building and maintaining relationships with clientsStrong leadership and team-building skillsExperience running a streamlined food service operationServSafe certificationExcellent organizational and management skillsStrong communication skills with both staff and clientsProblem-solving mentalityExperience with budgets, food and supply orders, and inventory auditsExhibits patience and compassionA working knowledge of baseballA working knowledge of culinary nutritionFluent in Spanish is a plusWork Schedule:Able to work a non-standard work week, including early mornings, evenings, weekends, and holidaysOur Ideal Candidate:Dedicated. You have a demonstrated track record of success. Combined with a positive attitude, you can accomplish anything you set your mind to. You have a strong work ethic, sense of urgency, and determinationAnalytical. You can gather information from various sources and interpret the data to reach a logical conclusion to benefit the businessOrganized. You have great follow-through on tasks and superior organizational skillsPeople-oriented. You have strong communication skills, both verbal and written. You love working with strangers and with a teamCreative Problem Solver. You can think about a task or problem in an entirely new or different light. You use critical thinking to solve problemsAdaptable. You have a passion for working in a fast-paced, fast-growing leading Chicago startup, and you do not mind getting your hands dirty to help us growLeadership Skills. You can lead others toward success; you have desire to collaborate with teams across functions toward an accomplishmentCommunication Skills. You have strong communication skills, both verbally and in writingKitchFix Total Rewards Package:Competitive salary, starting at $75,000/year, based on experience + annual bonus potentialMedicalVisionHealth savings account (HSA)Flexible spending accounts (FSA)Monthly cell phone reimbursement401(k) planPaid time off (PTO, Sick Time, Paid Holidays)Paid parental leaveOpportunity to have an impact on KitchFix’s growthKitchFix is an equal opportunity employer that is committed to diversity, inclusion, and equity and creating a place of belonging. KitchFix does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, ancestry, age, disability, sexual orientation, marital status, military or veteran status, genetic information, or any legally protected characteristic.Our job posting contains no additional requirements beyond those stated above. #J-18808-Ljbffr